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Epic Towing

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4.5 Google Review

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1097 NE 11th St, Redmond, Oregon, 97756, United States

(541) 306-9831 www.epictowingnw.com

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Refresh Reviews 4.5

Keira Adams

Aug 16, 2018

I never review anybody, but this was the worst experience I’ve ever had. My boyfriend was in a car accident and our car HAD to be towed away. it was towed by epic. We were having an issue with our insurance. But the other driver is the one who was at fault so their insurance is covering it. Anyways. We are waiting to hear back from this other company so we can get it handled. But we need our car taken to a body shop ASAP , NOT TO MENTION, our car is packed to the brim because we are moving out of state in two days. And we don’t have access to any of our stuff even after I explained our situation. There was no help at all. Everything I own is in my car and they were not the least bit helpful. On top of that, they want to charge $400!! For what? A tow that was a 5 minutes drive???? Most ridiculous thing I’ve ever heard of. We just totaled our only car that has all of our belongings and we can’t have access at all?! I do not recommend this place at all. They are not in the least bit helpful or empathetic. If you need anything tow related go to Bar Towing.

Cindy Evenson

Mar 2, 2018

My Lexus broke down and I had to call my insurance 2 times for service in the same day. The first time was (I thought) a jump and some other popular tow company came after 45 min. He gave me a jump and left. Well, I started to drive away and realized that something more was wrong. Long story short I ended up having to call again and be towed. This time my insurance sent Epic Towing and Rob was there in less then 15 min., as a matter of fact when he came up to my car, I thought who is this dude, when he smiled. He was so quick. Rob also took great care of my car (and me), and he made a terrible day turn out pleasurable. I am so impressed with the great customer service and how Rob obviously loves what he does. If you need a tow or roadside service these are the guys to call. I will be sure my insurance sends them (hopefully I won't need to call) every time. You will not be disappointed. EPIC TOWING #1.

Bend Battery

May 24, 2018

Although we have never personally used Epic Towing, we know the company well and have recommend many customers of ours for their services. We have never heard anything but glowing reviews and will continue to recommend Epic to anyone in need.

Leah Costa

Jan 18, 2018

Epic Towing is without a doubt the best towing company in Central Oregon. Not only did Epic arrive exactly when they said they would, Robb was an absolute professional. Towing charges were very reasonable. Upon payment I was immediately sent a receipt for my insurance. I will be referring this company to Everyone!!!

Jake Gillmam

Aug 29, 2018

As unprofessional as they come. Look elsewhere before giving these careless fools a call for help. Trust me .

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