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Advanced Lock & Security Inc.

Advanced Lock & Security Inc.

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4.3 Google Review
222 3rd Ave, Phoenixville, Pennsylvania, 19460, United States
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Jan 2, 2018
When leaving for work, I discovered the security door lock wouldn't unlock lol Iwas locked in. I Googled a few places to view pricing, ratings and decided to give Advanced Lock & Security Inc a call. They took my information and called me back within 20 minutes to let me know someone was on the way and how soon they would arrive. As well, the Lock Smith called to give his eta. He was very personable, with great customer service skills. which helped put my elderly mother at ease as he took the time, while working to explain why the lock stopped working. It fixed in no time, and at a discount ! Thank you Ben !

Jun 12, 2018
Locksmith was helpful, professional, and remedied the issue quickly.

Feb 27, 2018
Had a bad experience with this place. Avoid!

Apr 22, 2014
A tech named Joe C arrived and promptly explained what was wrong and what was needed to fix the lock on my front door. He took care of the issue quickly and saved me from having to purchase a new lock set. He also fixed the lock on my screen door and gave me some options with what I can do if I'd like to make other changes to it. Overall, this was a great experience. I'm amazed at the number of trades people who make appointments but never show up and don't answer calls. Dealing with Advanced was a very pleasant change. I would highly recommend them.

May 14, 2014
Advanced Lock installed a new deadbolt for me. Several weeks later, as the weather changed, the bolt started sticking making it difficult to lock. I called Joe on a weekend and he came out same day and resolved the issue completely. He also adjusted the hinges on the door at no extra charge. The door now shuts easier as well. Thanks!

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