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Top Gear Locksmith

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4.9 Google Review

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4219 Bendwood Ln, Dallas, Texas, 75287, United States

(972) 248-6520 topgearlocksmith.com

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Refresh Reviews 4.9

Adrian Wilkins

Sep 10, 2018

I went to Top Gear locksmith as a 2nd opinion to the locksmith around the corner. I had an original remote key and another key I picked up from the junkyard. Wanted to see if I could get the 2nd key to work. If not, we were prepared to spend the $2xx for a new key. The first locksmith spent a few minutes trying to get it to work and said they couldn’t. Returned my original key, fully working, and the second key. Called TG and they sent someone out. Couldn’t get the key to work either, but also couldn’t get my original key to work properly. Said someone would be out the next day to get it back working. The second guy shows up and proceeds to work on it. Says that he got the other key to work, but not my original key. The whole point was to have 2 working keys. Wanted to charge me $1xx for having just the one key working. It escalated after that because 1) my original key didn’t work and he made excuses saying it was dying anyway and it just so happened to die with them working on it; 2) Putting my second key in his pocket and refusing to return it. If they couldn’t fix my original key so that I could have 2 working keys, undo whatever you did and give me back my key; 3) Trying to sell me a new key. I also learned that they contract out work vs having an employee. The locksmith hit my phone out my hand when I tried to take his picture bc he wouldn’t give me his name and drove off. Left his equipment in my car and used the key he made to come back to my car to look through it. Police were called and I got my key returned, wiped clean. All while this was going on, I kept calling Top Gear and not a single person returned my call or got back in touch with me. They did absolutely nothing. They contract out their locksmiths, and in the event of a problem, the leave you to handle it on your own. I ended up going back to the locksmith around the corner and got 2 working keys for the price of one and they could never undo what Top Gear did to my original key. Never recommend their service.

Amanda Marquez

May 8, 2018

I would recommend them to any of my family and friends. Fast and friendly. Thank y'all for your services 💖

Selena Rodriguez

May 10, 2018

One of the best spots to go to if your locked out of anything! I recommend this locksmith over anything!

Snake Plisken

Dec 14, 2017

Got locked out of my car and was in rush to get to work. Gave these guys a try and they did not disappoint, they arrived fast and I was able to get to work on time. Thanks for your help !

Yamileth Rodriguez

May 9, 2018

They have great service and I am always treated very nicely and I never have to wait long.

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