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Securitex (Moved to Lewisville)

Securitex (Moved to Lewisville)

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3.0 Google Review
1818 N Interstate 35E ##102, Carrollton, Texas, 75006, United States
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Mar 28, 2018
Offers a wide range of services to secure buildings from intrusion, including high-tech locks and alarm systems. More than I've ever needed, actually, I'm really impressed by their cutting-edge technology: they can wire a door to lock and unlock from a computer, without any external wires, and it looks SLICK! Highly personable, personalized service too. They're very honest businesspeople here, and probably one of the more reliable places to get security setups installed in the DFW area.

Aug 11, 2017
Use this locksmith at your own peril. John was hired to install a door latch for the business I manage. After only 6 months the latch began to malfunction trapping patrons inside. It took multiple attempts over a week to get in touch with someone. When I did finally have the chance to speak with him, he told me it would be "a while" before someone could make it to our location to fix this problem. When I told him we don't have "a while" and this is an urgent issue, he hung up on me. I didn't hear from him again until the next day. He called before business hours and did not leave a voicemail. When I finally reached him later that day he informed me that he would've sent someone that morning, but no one answered the phone. Shifting blame to the customer is not the best approach to customer service. He then informed me that the guarantee was only 90 days. Then he quoted a ridiculous price and I declined. I located another locksmith to come check my issue. When he took the latch apart he found the problems. Poor workmanship, not the latch. John of Securitex did NOT properly install the latch. It requires 2 screws to fasten secure to the door on the inside. One screw was ok, but the second screw was bent and could not be removed very easily, so instead of replacing the screw to assure a secure fit, he hid the problem. He also neglected to seal a bottom screw properly which is responsible for holding the internal mechanisms in place. The slight give from not being securely fastened, along with the constant use and no seal for the bottom screw allowed the screw to slowly back out of place until finally jamming the whole latch locked. Effectively locking patrons inside the building. I hope this review can save people the headache I've gone through dealing with this business. On a side note, however, the office staff seems very friendly.

Sep 21, 2017
Steadfast & Decent. I emailed for them to re-key a condo door. I described and also showed a photograph. A day or two later, I got a call and scheduled the meet. Sam came and did everything. I'm satisfied. Thanks y'all .

Jan 31, 2018
I called to get a quote and the lady hung up on me. Twice!

INDUSTRY BLOGS

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Whiskeys of the World: Types and Distinctions

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Whiskey Production: 18th Century Methods vs Modern Techniques

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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