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Securitex (Moved to Lewisville)

Securitex (Moved to Lewisville)

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3.0 Google Review
1818 N Interstate 35E ##102, Carrollton, Texas, 75006, United States
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Mar 28, 2018
Offers a wide range of services to secure buildings from intrusion, including high-tech locks and alarm systems. More than I've ever needed, actually, I'm really impressed by their cutting-edge technology: they can wire a door to lock and unlock from a computer, without any external wires, and it looks SLICK! Highly personable, personalized service too. They're very honest businesspeople here, and probably one of the more reliable places to get security setups installed in the DFW area.

Aug 11, 2017
Use this locksmith at your own peril. John was hired to install a door latch for the business I manage. After only 6 months the latch began to malfunction trapping patrons inside. It took multiple attempts over a week to get in touch with someone. When I did finally have the chance to speak with him, he told me it would be "a while" before someone could make it to our location to fix this problem. When I told him we don't have "a while" and this is an urgent issue, he hung up on me. I didn't hear from him again until the next day. He called before business hours and did not leave a voicemail. When I finally reached him later that day he informed me that he would've sent someone that morning, but no one answered the phone. Shifting blame to the customer is not the best approach to customer service. He then informed me that the guarantee was only 90 days. Then he quoted a ridiculous price and I declined. I located another locksmith to come check my issue. When he took the latch apart he found the problems. Poor workmanship, not the latch. John of Securitex did NOT properly install the latch. It requires 2 screws to fasten secure to the door on the inside. One screw was ok, but the second screw was bent and could not be removed very easily, so instead of replacing the screw to assure a secure fit, he hid the problem. He also neglected to seal a bottom screw properly which is responsible for holding the internal mechanisms in place. The slight give from not being securely fastened, along with the constant use and no seal for the bottom screw allowed the screw to slowly back out of place until finally jamming the whole latch locked. Effectively locking patrons inside the building. I hope this review can save people the headache I've gone through dealing with this business. On a side note, however, the office staff seems very friendly.

Sep 21, 2017
Steadfast & Decent. I emailed for them to re-key a condo door. I described and also showed a photograph. A day or two later, I got a call and scheduled the meet. Sam came and did everything. I'm satisfied. Thanks y'all .

Jan 31, 2018
I called to get a quote and the lady hung up on me. Twice!

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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A Whiskey Journey: From Water Source to Distillery

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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