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High Security Lock & Safe

High Security Lock & Safe

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4.3 Google Review
2008 N Main St, Pearland, Texas, 77581, United States
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Aug 22, 2018
Needed a safe opened as I had lost the keys. They helped me out and had it opened in no time. They helped me with a variety of questions and were so knowledgeable and helpful. Definitely will go back again. Thanks.

Feb 5, 2018
Excellent customer service service!!! After extensive online research I bought a Hollon safe from high security 12 months and 3 weeks ago. The purchase and delivery were all went as expected and I was a satisfied customer. About a week ago I started having problems with the locking mechanism right before a trip out of town. Last night I couldn't get the safe open after many frustrating attempts. I called the shop this morning to set up a service call, knowing I was just barely outside the 12 month service warranty. A little over an hour later Marco was knocking on my door. He fixed the issue quickly and did an overall tuneup on the locking mechanisms on the safe. I was outside the warranty period. He could have charged me for the service call and I would have paid it (slightly begrudgingly). Because the warranty period had expired so recently he didn't charge me a dime. I feel like that is the right thing to do and I really appreciate the stand up customer service. I've now gone from standard "satisfied customer" to enthusiastic 5-star reviewer who would happily recommend this shop to anyone willing to listen. If you're looking for good old fashioned customer service High Security is a great place to start.

May 7, 2018
Unprofessional Customer service !! I had a Car key replaced here and the remote function shortly begin malfunctioning. When I took it back the guy treated me lik I was lying about where I bought the key or if I was looking for a hook up. I just wanted a functioning key. In the end they could not program my key possibly because the replacement key is not from the dealer but just replica in a new housing case. Would recommend B & L Locksmith instead.

Jan 15, 2018
l went to this place with my Honda elite ignition switch and this guy made a great job, he got me a keys for affordable price.. l m very satisfied.

Nov 14, 2017
Customer beware! Poor customer service. Had them make a new key for a lost key vehicle. Was told that the job was done but the truck was having some other issue not allowing it to turn on. I bought a fuel pump since the truck would crank but not start. A few days later I found the lost key and the truck started right up. They didn't program the key right and was now out the the fuel pump plus the days of not being able to use the truck for work. When I spoke to the owner he just blew me off saying not their problem, since they are not mechanics and they didn't say "buy a fuel pump". Not even a simple apology was offered. He answered my concerns in a very arrogant manner. His tech that came out was no different. I had already dealt with the owner's attitude before but dismissed it. I was in need of a quote and went inside to ask. The owner in a rude manner said come back on Monday we are now closed. The door was open and ppl were inside. Being a lock and safe place you would think they would of simply locked their door to notify ppl they are closed.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:10 am - 2 pm Open Today

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