Allen's Old Town Locksmiths - Locksmith - Lewisville, TX - VerView
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Allen's Old Town Locksmiths

Allen's Old Town Locksmiths

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3.7 Google Review
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316 S Mill St, Lewisville, Texas, 75057, United States
(972) 245-9746 oldtownlocksmithslewisvilletx.com
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Google Reviews

Refresh Reviews 3.7
Jul 11, 2018
RUDE - Inconsiderate - MEAN! It's NOT Allens Old Town Lock Smith anymore! It's SecureTex Locksmith! THEY SUCK! These people had me waiting for 9 hours after calling on a broke door lock. When I called them back they said they had "PAYING" Jobs and didn't have time to come over and give me a price on my broke door lock! EXCUSE ME!!!! HOW CAN YOU KNOW HOW MUCH IT"S GOING TO BE TILL YOU COME OVER AND SEE THE LOCK????? DUHHH Since the original owner (Allen) passed away this Company has gone from great -- to the WORST LOCKSMITH IN LEWISVILLE! Stay clear and remember --- YOU'VE BEEN WARNED! JERKS! If your reading any of the good review on here, I would suggest they are FAKE! Thats how CROOKS Operate! LAIR CHEAT SCUM!
Jun 12, 2018
Good and personable service. Never had an issue with any key cuts.
Nov 21, 2017
Made an appointment and the day of the service technician, Fred, came to the house at the scheduled time but decided because of his physical condition, he couldn't climb the 7 steps to my front door to let me know he was there. Long story short, when I called to inquire about why he didn't even ring the door bell, he was very short-tempered, using foul language, and before I could express my disappointment and urgent need, he hung-up on me. I called one additional time explaining that I would not be afraid to write this review, and I wanted to give him a chance to redeem himself...and he said, "I'm fixing to hang up on you again...(and shouted) I can't do the work and I won't do the work!" I'm sorry to leave this review about Old Town Locksmith, but I gave this guy every chance, and he left me "high and dry" and treated me very rudely. He admitted he should have asked me about the steps before he accepted the job (well, duh). Fred, unfortunately, needs to retire. He no longer cares about his customers. Buyer beware! :(
Sep 7, 2017
HORRIBLE SERVICE! EXTREMELY RUDE MAN (OWNER) ! I called and it was like I was calling his personal phone (No greeting at all). I had to ask if I was calling Locksmith on Mill st, he said yes, and I then stated that I was needing key automotive services for my Ford. Man gave me a price ($245) and stated he couldn't do it till tomorrow (with a hostel voice). I said thank you let me get back to you & he literally just hung up! No okay thank you for calling, no courtesy whatsoever! I then looked at other locksmiths in the lewisville area & well the others don't offer automotive and I didn't want to give this man my service after being so rude. So I looked at his reviews on google and come to find out he is just as rude with others & not only that but is OVERPRICED! I decided to call A1 Locksmith in Carrollton. They said it would be $175 (TOTAL) and THEY COULD DO IT TODAY IN ABOUT 2HRS !
Sep 1, 2017
I just called to schedule an emergency repair on my business door. I was not able to lock from the outside. The first time I called, he assumed I was a non profit asking for donations and hung up on me. Honest mistake. I called back and stated I was a customer and needed my lock repaired as his company put in the original lock. He asked when did they supposedly put in the lock. I believe it was a couple of years ago. He immediately said he couldn't get out until the next day. I laughed and asked did he expect me to spend the night as I am unable to lock the door and can't leave. He said I don't care, I still can't come until tomorrow and hung up. Giving the company one last chance, I called back. It immediately went to voice mail. No excuse for the rudness. Would not recommend this place.

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm Open Today
Fri:8:30 am - 5 pm