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Michael's Keys

Michael's Keys

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4.0 Google Review
700 N Main St, Fort Worth, Texas, 76164, United States
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Jul 25, 2018
I don't ever normally write reviews but I felt that I should let anyone know that using Michael's Keys to install a safe is a huge mistake. Unfortunately in my situation I used a safe manufacturing company out of California and they use Michael's Keys as their installer for the Dallas area. They charged an extreme amount to do the initial install during a new home build and told our project managers to give them a call when it is ready for a bolt down. I called them when the house was nearing completion to bolt down the safe and was told it would only cost $55. On the day that they were supposed to come out I get a call from one of their ladies who was extremely rude saying that we didn't mention that the safe needed to be moved a few feet out to connect the wires in the back and said that they were going to charge me $200 to literally move it out a few feet. Seriously?? The safe isn't even being moved to a different area just moved out no more than 2 feet. She even forgot to mention that we needed to pay for the service call when I called originally and when I asked her why these costs were so exorbitant she didn't even bother to allow me to speak with someone who is higher up. Needless to say I cancelled the appointment and requested to cease all further business. I have also contacted the manufacturer to inform them of such a poor company and that they should consider someone who isn't going to treat their customers with a rude demeanor and will not price gouge you.

Jul 31, 2018
Asked them if they can make me a key for my car which is under my name. My daughter has the only key to the car and refuses to give it to me and I discussed that with them, they refused to make my a key. Their excuse is they dont get into family conflict! What family conflict? All I needed was a key for my car. O well taking my business elsewhere.

Jun 18, 2018
They do a great job cutting keys. I always go here when I need a key cut.

Aug 1, 2018
Great service and great place. If you need keys or a locksmith, this IS the place!!

Mar 15, 2018
Needed to replace a transponder key along with a few others. Got them done fast and at reasonable rate (for transponder key). Can cut keys for practically anything.

INDUSTRY BLOGS

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