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Mac's Lock & Key

Mac's Lock & Key

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4.0 Google Review
544 W 750 S, Bountiful, Utah, 84010, United States
(801) 292-8907 macslockandkey.net
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Oct 28, 2018
I highly recommend going somewhere else. I went to get a spare key for my Mazda and they didn’t have it in stock. So they told me to come back in 2 weeks. I came back in 2 weeks and they STILL hadn’t ordered it yet and they told me to come back in 2 weeks. This happened 2 more times. Months have passed by and they finally had my key in stock. They close at 5:00 and I was there at 4:20. They told me it takes 30 mins to program my key and refused my service because they wanted to close early. Overall, awful custom service. I am gladly going to take my business elsewhere and I highly recommend you do the same.

Aug 12, 2018
The guys at Mac's are a great bunch of people. They are knowledgeable in all things locks, willing to give advice and suggest most appropriate items for the customer. Custom setups are no problem with them, they seem to delight in the difficult and the unusual challenges. I highly recommend them, and have sent all my lock smith work to them.

Oct 22, 2018
If I could give even less of a review I would. We went to a fun family trip at lagoon something normally we can not do it's been years. At the end of the night my car key feel on a ride and shattered. We were in a desperate situation and I was pretty concerned. We called this locksmith from the Logan # on the the card lagoon gave they recommend. The guy told me is normal fee was $150 however because it was Sunday he wanted to charge $300 plus tax. I started to cry. Simply said I told him I just cannot afford that. He proceeded to suggest I ask my boyfriend who was out of town or make payment's. So even though my broken key wouldn't work lagoon was kind enough to let us keep the car there overnight. The dealership in the morning can cut me a key for a fraction of the cost. This locksmith was clearly taken advantage of me because I was in a desperate situation. I've called locksmiths before on Sundays and at most charge around $80. I'm glad I just figured out a different way. I'm very sad lagoon would consider and recommend this place. I will be contacting lagoon to let them know.

Oct 29, 2018
My good friend had pictures and video of what Mac's service guys did to her car. Then, when they couldn't get the alarm to shut off, rather than being honerable and honest about the situation, they LOCKED the car back up and drove away. Now they are actually requesting her to pay for the 'service'?? They really scratched up her car too, but refuse further actions until she pay. The reason you call a locksmith is to get you out of a tough situation. Not RELOCK the vehicle and leave you there because they couldn't get the alarm to shut off. That is the opposite of what providing service is about. Don't kick people when they are down and helpless. Don't pick mac, you won't make it back!

Jul 30, 2018
Got me a safe at the dump these guys made be 2 keys for 50 it took him 30 min real fast perfect make will definitely be using them as my lock smith from now on

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm Today
Fri:8 am - 5 pm
Sat:8 am - 5 pm

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