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American Lock & Key Co Inc.

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4.8 Google Review

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2110 Spencer Rd, Richmond, Virginia, 23230, United States

(804) 282-6060 americanlockandkey.com

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Refresh Reviews 4.8

C. S

Apr 6, 2018

Great customer service from the first phone call. I had a new fob I bought on my own to be programmed. Every other place I called, including the dealership, gave me such a hard time about not buying it though them. Everyone else told me it wouldn't work but these guys never said that and provided fast service. I was able to walk right in and was out in a reasonable time at a reasonable price. I highly recommend these guys!

Erika Fields

May 1, 2018

Amazing staff and wonderful service! I called and requested my locks be rekeyed and within just an hour they were able to have a technician come to the house! David was absolutely wonderful, thorough and efficient. He checked every lock multiple times and even fixed a faulty existing latch. Prices were very fair and so worth the great job David completed. I will absolutely be calling American Lock and Key anytime I have any future requests!

Tyler Delsack

Jun 26, 2018

This place is awesome. Had a broken chassis on my Toyota key. I was sweating that it was going to cost a lot of money from what I read online. Max saved my transponder, brain, and cut a new key in 10 minutes as a walk in, and it only cost $30. Telling everyone about this place, and definitely calling them again when I need them! Thanks a TON guys!

Kyle Vernon

May 27, 2018

Great service. I recently purchased a 30 year old vehicle, and the only key that came with it was worn and rounded over, to the point of falling out of the ignition with the engine running. Rather than just duplicate the messed up key and hope it works (like big box stores), the tech took the time to decode the key and cut copies to the original spec. He even lubed up my locks, ignition, and a door hinge that had been binding open while I was at the register. Copies work better than my original and won't fall out the ignition! These guys clearly take pride in their work, and went out of their way to help me even though I only bought three keys. Totally satisfied customer.

Hatch Reppard

Mar 29, 2018

I recently bought a used Chevy Suburban and it only had 1 remote key fob, and I needed to get a second remote. I called the local Chevy dealer and they said that just to program the new remote (not including the cost of the actual remote) it would be over $100. Someone recommended that I call American Lock and Key instead and I am glad that I did. They were super helpful in confirming which key remote I needed to get for my car, and they were happy to order for me or let me order it myself. I got the part myself and they were able to program the new remote to my car in about 15 minutes. I didn't need to make an appointment, I just came by when they were open, and they helped me right away! And on top of all of that, it only cost $45 for them to program the remote. I was very happy with the entire experience. The staff is laid back, calm and helpful. I would highly recommend American Lock & Key!

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