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Google Reviews

Refresh Reviews 4.9


May 11, 2018
I cannot recommend this service highly enough, not just for the keys, but for the customer service. First, the keys: It's a very simple process where you just stick your current key in, the machine scans it, and it pops out the new keys in a couple minutes, each for about $5 (I got a basic house key copied, others are more expensive). After the whole thing was over (see below), I ended up with four keys. I tested them when I got home, and they all worked great! Now for the customer service experience: I went in to get a couple of extra keys for our new house. I originally asked for two, but then a message popped up saying I could get one free. So that was cool. The machine started cutting the keys, and after it was all done, the screen said there were three below to pick up. But only one had come out! So I called the customer service line (the number is prominently displayed right on the front of the machine) and got an actual person within a minute. I told him what happened, and without giving me any pushback, he emailed me a code for three new keys. I tried it again, and all three came out as planned. So, shout out to Luke! But wait, there's more: Little did I know that the machine had already recognized the error, and had immediately emailed me that I was getting a refund for the key it had messed up! This company seriously thought of everything.

Jun 17, 2018
Easy process, succeeded at copying a key that other machines (e.g. Home Depot) often fail at.

Apr 16, 2018
Simple and so convenience! Thanks!

May 6, 2017
Slower than the advertised "seconds", but I got 3 new keys cut in about 7 minutes. All the keys worked, even though the cut fidelity wasnt perfect. Cool concept! Located in a 7-11.

Dec 3, 2017

INDUSTRY BLOGS

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey


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