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BMO Bank of Montreal

BMO Bank of Montreal

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3.0 Google Review
Leduc, Alberta, T9E 6Y6, Canada
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Jun 5, 2018
My first rant is the long wait time in the line ups and my second is how difficult it is to contact any person at the branch by telephone. Third rant, business hours are also archaic , it is 2018 and few people are done work in time to actually get to the teller line up before the branch closes. My spouse and I have been employed full time our entire adult lives. We are in oir 50s with a terrific credit rating and consistancy in our financial commitments. We hoped to combine some minor debts onto our line of credit. We were turned down for a mere $5000 increase. The young woman we met with seemed very immature and unprofessional . I feel that as a financial specialist, she did not put much effort to gaining our business with the small request we applied for.... let alone offer or suggest other opportunity for the financial institution to prosper from having us as customers. Our mortgage is with another institution and she didnt even attempt to ask us if we would consider switching it over to BMO. After this experience , I am seriously considering taking my daily banking needs, my funds, and my business elsewhere.

Apr 10, 2018
I have been banking here for years and it’s become so terrible I am Going to have to change all My accounts to a new bank. They have done SO many cut backs the customer is paying for. Long wait times in line( staff shortage, under paid). They close So early I have to take the afternoon off work to get anything done.. they just want there customers to use the 1800 #s for any and all problems ) and there are lots! And when you call Average wait times are 40 Minutes. Terrible experience here

Apr 13, 2018
Girls are awesome but the hours are retarded. Impossible to get in when you need to person to person help.

Aug 22, 2017
This bank is awesome! Helped me out of a jam and made things easy and pleasant! Thank you Khristy! :)

Sep 18, 2017
I would give 0 stars if I could ! it's like no one works there they NEVER answer the phone or call you back when you leave a message

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 4 pm
Tue:10 am - 4 pm
Wed:10 am - 4 pm Today
Thu:10 am - 4 pm
Fri:10 am - 5 pm