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Acuity Advisors LLP Chartered Professional Accountants

Acuity Advisors LLP Chartered Professional Accountants

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3.0 Google Review
290 Alexander St NE, Salmon Arm, British Columbia, V1E 4N3, Canada
(250) 832-9737 www.acuitycpa.ca
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Apr 5, 2017
I wish I could give no star and still leave a review. I will never have my taxes done with them again. They are a bunch of amateurs with a serious communication gap between them. They told me my file would be completed in two weeks tops because I had a bunch of unsorted receipts. 3 weeks later I call to inquire to the status of my file and they said they weren't anywhere near done because I didn't send in certain paperwork. I did though! 2 days after their initial request! They called 2-3 days after I sent it and left messages with asking for me to send it. So I called and spoke to Marilyn who told me she forgot to save it to my file. Now here I am 3 weeks later and they are still telling me I didn't send it. This time the excuse was that she "didn't name the file correctly". I picked up my file and took it elsewhere. Three weeks wasted with them. Save your time and money people! Don't go to Acuity!

Apr 6, 2016
Used them for several years very helpful and do a very good job for me

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