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BMO Bank of Montreal

BMO Bank of Montreal

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2.8 Google Review
32530 Lougheed Hwy, Mission, British Columbia, V2V 1A7, Canada
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Google Reviews

Refresh Reviews 2.8


Nov 9, 2017
I came to this branch to withdraw some cash. I gave the teller my account number, along with 2 pieces of ID. She proceeded to ask me several questions of verication along with details of my employment, all the while not explaining why. I finally asked her why I was being interrogated to which she replied she was verifying my identity. There is absolutely no reason for that many questions when you have 2 pieces of my government issued photo ID in front of you. It didn't take long for this woman to become incredibly rude with me, saying "by law we are required to do this". There are no words for the way I was being treated. Everything from the way this woman was addressing me, to the look on her face said she was miserable. She was being deceitful about whatever it was she was doing, and that is not the kind of experience I want to have with the company that holds my money. At one point I asked to speak to a manager, to which she replied that she was the manager. Her name is Anna Clarke, and she is a terrible example for BMO. Truly disappointed and disgusted.

May 6, 2018
Bad rates great service

Dec 24, 2017
Just terrible here. ATM doesn't work right, stole my card, and I found out my payment didn't go through despite having no holds on my account. This location is the reason I left BMO.

Mar 4, 2017
Not the best rates or hours but friendly service, drive thru till

May 25, 2018

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 5 pm Today
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm
Sat:9 am - 4 pm

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