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H&R Block

H&R Block

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1.8 Google Review
281 Island Hwy E, Parksville, British Columbia, V9P 2G4, Canada
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Mar 22, 2018
If I could give no stars I would. I dealt with Laurie, who not only seemed like she had no clue about doing taxes, she was also extremely rude and unprofessional. My taxes were here for a month and when I finally called in after 3 weeks to see what was going on it was mentioned there was a note on my file - I wondered why noone had called when there were notes about questions THEY had. How long had it been sitting there? Not to mention the questions were information they already had. We were told our return was going to be a certain amount at first....then they said they would work on it like they could magically move numbers? Well somehow the numbers changed and we fortunately had less that we owed. I finally got to meet Laurie and when I did I had a few questions about my file and she did what seemed to be her best for her level of expertise, which was not what I felt to be par given I asked for a senior tax professional. I felt she was irritated about how I asked for further details on things about my partners file - she made snide remarks about his income and contributions. She was clearly not fit for the customer service industry as she tossed my papers across the table to me and said "I am sick of you people." Being a person of minority/colour I felt that it was absolutely unacceptable. I requested her card, she did not have one. She gave me the stores card, and as I reached for the pen to ask for her name she moved it away from me. So i reached for one in the pen jar, and requested her name. She did not kindly give it to me. I asked if I could have her last name or employee number or something so that I could identify her when I file my complaint. She refused to give me her last name. I felt totally upset when I left her office. I asked the receptionist who I could speak to with respect to a complaint, she provided me with the number. I will proceed to file a complaint because this is not professional in any way.

Apr 27, 2018
Awesome service!!! Staff were very friendly!!

Jan 3, 2018
No idea what they're doing. All my taxes I've had done here have been super screwed up. I don't know where they find these people. skip.

Apr 13, 2016
H&R block ups their prices without really telling anyone, and then has their accountants wait until AFTER filing your info to tell you what the new outragous price is, so you are forced to pay it. Totally shady. Good job H&R block. I wont be returning.

Jul 18, 2017
Go to a Nanaimo branch if you want to save time.

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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