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BMO Bank of Montreal

BMO Bank of Montreal

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2.0 Google Review
3640 Gosset Rd ##101, West Kelowna, British Columbia, V4T 2N4, Canada
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Apr 6, 2018
Worst bank I've ever dealt with, they tell me that can offer a service, then after everything is signed and setup, all of a sudden they can't do it anymore. Not to mention they charge ridiculous fees compared to any other banks.

Feb 19, 2018
Not very happy with the bank, carried a mortage with them for years and this happened, got letters notifying me that I was pre qualified for a increase of my visa and line of credit then I started getting calls from the bank so I answered and talked to the lady and said sure I will do it. The next thing I know she's telling me that she can't give me that services after she called me! She worked at this westbank branch. The funny thing is a month later I received another noticed I was pre qualified for the same services! I'll be moving my mortgage!

Jan 18, 2018
This has been most frustrating bank to deal with ever. Spend an hour and a half trying to call only to have no one ever answer the phone and their customer service mailbox is full so you can't leave a message. People never get back to you and then leave on holidays so you have no idea if what you needed done has been completed or just forgotten. Took them 4 years to figure out how to run a report to show mortgage payment separation of principal and interest. Would have given 0 if that was an option..

Apr 18, 2018
The people are wonderful, but the company is awful.

Feb 3, 2016
I have been locked out of my online banking 2 months straight now... Management at this branch was less than helpful.. BMO has gone down hill .. I am , after 51 yrs with them.. moving... actually expect a reprisal for writing this.. that is how little I trust BMO , and especially this branch..

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Opening Hours

Mon:9:30 am - 5 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 5 pm
Fri:9:30 am - 6 pm Open Today
Sat:9:30 am - 4 pm