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Edward Jones - Financial Advisor: Faisal S Butt

Edward Jones - Financial Advisor: Faisal S Butt

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3.0 Google Review
7191 Yonge St #Ste 308, Markham, Ontario, L3T 0C4, Canada
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Nov 16, 2017
Faisal is always genuinely interested in helping us and making us feel important. Very knowledgeable, humble, explains things in very simple language. Excellent customer service. Now we have built a personalized, long-term strategy that works for us.

Jul 22, 2016
He acts very unprofessional in my opinion; when I walked into his office for the first time (and last time!), he gave me some general information about the Edward Jones and gave a speech on why I should be with them for 1.5 hour. However, he never talks about account fees nor any associated fees that you may need to pay, he nor asks you if you have a debt to pay off. He convinced me to transfer all my assets to Edward Jones, as he explained to me that is the best to do, despite the fact that I insisted I do not want to invest some portion of my money. However when I changed my mind and decided to not transfer ALL of my money, Mr. Butt got highly agitated and phoned me the next day with a lot of attitude; he said "I am turning my back on our relationship thats built on trust" (having met once only!) and that I am "very unprofessional" by not giving them all my money. He said I was "wasting" his time by cancelling money transfer "Behind his back" as if I needed permission from Mr Butt to decide about what to do with my money. You will not have peace of mind when you change your decision about something in his office; if your choice does not make him happy, he does not respect it and, consequently, you will be disrespected the same way I was. This makes me think that the larger the portfolio $$ he creates for you, the larger paycheque he receives, and that is why he kept on ignoring my request about not investing all my money. He kept on insisting I needed to transfer EVERYTHING in my investing accounts. Very vague in explaining, very dishonest, very disrespectful too. I wouldn't recommend him as your life-long investing mentor.

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