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BMO Banque de Montréal

BMO Banque de Montréal

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2.6 Google Review
555 Boulevard de Sainte-Adèle ##126, Sainte-Adèle, Québec, J8B 1A7, Canada
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Google Reviews

Refresh Reviews 2.6


Jun 22, 2022
It used to be ok but for the last 2 or 3 years it's on a downward trend. Very difficult to talk to an advisor when you need them, but they don't hesitate to pick up the phone and call you whenever they want to offer you a new credit card... When signing my mortgage, they took so long the rate I signed on expired and I would have gotten a higher one if I did not catch the error. They corrected the issue yet, and the correct rate was applied but still. Whenever I write an email it's either ignored or misread and my questions are barely answered. And I don't feel I'm financially advised as much as sold expensive portfolio instead of being showed lower management fees like Index, FTEs. I would probably move somewhere else if the situation does not improve.

Oct 6, 2023
Worst banking experience at Ste. Adel’s branch!!!

Jan 29, 2017
Loan managers are not very helpful

Jan 3, 2025
This branch offers terrible service! When I went there with my 86-year-old father for a problem with the withdrawal amounts authorized per day. They received us as if we were bothering them in addition to being arrogant! Today I had to replace my debit card which no longer works, I look at the opening hours on their website, which says 5 p.m. As I already had a bad experience I called to make sure they were open until 5 p.m., a pre-recorded message indicated that the branch closed at 4 p.m.! The worst customer service at a BMO branch in Quebec!

Nov 7, 2024
The worst service for gift cards when you want to activate they play ball it's been 6 hours that I have been transferred to different services. As if the bank had not deposited the funds on my gift card. What do we do in a case like this??????????I can’t take it anymore. Help please

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Opening Hours

Tue:10 am - 5 pm
Wed:10 am - 5 pm
Thu:10 am - 7 pm
Fri:10 am - 5 pm
Sat:10 am - 2 pm Today