I was a new immigrant to Canada in 2016 and I was not able to find a job. When I googled for 'New Immigrants settlement support centers', I got a reference to the Jobstart which is at a walkable distance to my home.
On one fine day, I went there along with my wife to inquire about the settlement program. The first things they did was register us by taking your PR Card and SIN number.
Next thing, they register for training sessions for a period of 45 days. 1 or 2 sessions every week. They trained in resume writing, interview skills, professional skills, etc...
They also assigned a career coach to guide us in finding a job.
They also issued a login card to log in when we visit the Jobstart.
They provided free Internet access and printing services. (But during our visits, the computer room was under renovation, so we weren't able to use it. And I also saw a poster on the walls that daily 6 papers are allowed to print by the candidates like us.)
After 15 days we met with our career coach along with our resume. He suggested a modification. Next week again we met him along with a modified resume as per training provided to us. He suggested a modification Again. The fourth week again we met him along with a modified resume as per his suggestions to us. He suggested a modification Again. The sixth week again we met him along with a modified resume as per his suggestions to us. He suggested a modification Again. The seventh week again we met him along with a modified resume as per his suggestions to us. He suggested a modification Again. In the seventh week, I asked the career coach, You are changing your guidelines every week. Why don't you create a resume for us? He replied, we only train you, you have to build your resume by your self. This is an absolutely true statement. Finally, he said "OK, Not Bad" to our resumes in the Eighth week.
In Ninth or Tenth Week, we got a new coach. She looks more professional and more dedicated than the previous coach. On the first look of our resume she said, this resume needs so many modifications. This resume will not get any response or call from the employer. We amazed!!. She said you guys need training, I will enroll you in training sessions. We said we already had all the training sessions. Then she suggested a couple of modifications, which were good and seems to be working a little bit. She conducted a mock Interview for me and my wife. She also enrolled us in a Mentor program and my wife got a mentor and the mentor guided my wife very well and I got a chance to meet her, she was really a wonderful woman with helping nature. I felt really the Mentor was helpful and knowledgeable than the Jobstart guys. Unfortunately, I didn't get any mentor.
We are visiting jobstart, communicating with our coach, attending their seminars, job-fairs. But, no fruits are coming out.
After roaming around Jobstart for 3-4 months we finally realized this Jobstart will not going to help in any way. The people who are working at Jobstart are not professional, knowledgeable not qualified and nor dedicated to supporting the candidates in their job search. They are just doing their job and they really will not bother to do anything. The training which they will provide is waste of time, you will not get any knowledge or anything but a bunch of papers prints, plagiarised from the internet. They will flood the inbox with plenty of emails which are just forwarded (FWD: or RE:) emails and mostly irrelevant.
A friend of mine provided a job reference and I got a Job. Reference got worked.
This was the story of 2016. Might, they have improvised their services and professionalism.
This type of agencies, they are making good money out of 'Settlement Programs' and really not doing anything to the newcomers. Don't waste your time. And don't keep any hopes.