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VCA Canada Country Hills Animal Hospital

VCA Canada Country Hills Animal Hospital

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3.5 Google Review
5149 Country Hills Blvd NW #214, Calgary, Alberta, T3A 5K8, Canada
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Jul 19, 2018
Will not be returning. I only go in for food because it’s on the way home from work and easy for me to stop by. Obviously this clinic doesn’t care about how customers are treated since they have such rude staff. The girl with the pink hair is awful. I have never enjoyed dealing with her and today, I overheard her talking badly about customers who were in the building!!!!! For how much this vet charges for food and treats, you’d think they’d have better front desk staff. I’ve seen this young lady every time I have gone in, and she is always unpleasant, moody, and rude. I will not be bringing my business back and definitely won’t be bringing any of my pets here. Very disappointing!

Jun 28, 2018
Super disappointing experience. Called and spoke to someone about walk in nail trims explaining I had a very hectic week preparing for a road trip where I would be gone for almost a month. Obviously had little time to mess around. This lady told me they did walk in nail trims and just to call that day to check on what time technicians leave for the day since their schedules vary. I called today and was told NO they do not do walk in nail trims. Totally waste of my time and now I need to find a last minute place. As a small business owner myself customer service is a priority. Obviously customer service isn't a priority here since there was no offer to fix this like squeeze me in somewhere before I leave. Lost a potential customer with 2 dogs and 4 cats.

Jun 26, 2018
My family and I have been taking our dogs and cats to this clinic for many years. The Vets have always been friendly and have taken great care of our pets. The girls at the front are always smiling and helpful with any questions. I have never had a bad experience here.

Feb 10, 2018
Dr. Cathy is absolutely amazing. Best vet we've ever had. Our dog gets so excited to see her, she is so kind and thoughtful and never rushes you. She calls back with results when she says she will and always takes her time to make sure all your pet's needs are met. Amazing staff and service. Cannot say enough good things!!!!

Apr 22, 2018
The vet Ingrid is extremely rude and unprofessional. She does not care about her job regarding the well-being of the animals in her care. She clearly has an apathetic attitude with no attention to detail. There are a few options for the aftercare when puppies get neutered such as a soft cone or a t-shirt. Ingrid did not even suggest any of these options for my puppy after he was neutered. He was left very uncomfortable and helpless while she did not even show a remote interest in his well-being. Do not go to this vet. How are you supposed to trust an individual with your animals if they have a complete disregard for the well-being of them. Based solely off of my experience with her I will be transferring vets.

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Opening Hours

Mon:7:30 am - 6 pm Today
Tue:7:30 am - 8 pm
Wed:7:30 am - 8 pm
Thu:7:30 am - 8 pm
Fri:7:30 am - 6 pm
Sat:9 am - 4 pm

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