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Island Veterinary Hospital

Island Veterinary Hospital

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3.8 Google Review
10100 Westminster Hwy, Richmond, British Columbia, V6X 1B2, Canada
(604) 273-3158 islandvethospital.com
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Google Reviews

Refresh Reviews 3.8


Jun 9, 2019
This is definitely the best vet I've been to. The facilities look pleasant and they've done a good job of keeping it updated unlike the others I've been which look more run down. The technicians and front desk reception are solid. If I may give some feedback, I wish the doctors would get to know my pet a bit better as some of them tend to have naturally strong projected voices which really puts my pet on edge. I also understand that animals would be pretty displeased with being stuck by needles and whatnot, but they seem to just brute force it instead of figuring out by now having brought my pet here nearly all it's life that it would potentially be easier if they adjusted to the animal itself instead of trying to please me.. I'm not the one getting the shot after all. Also feel the staff are under extreme pressure to upsell. I rejected additional treatment but they forgot to cross it off the list and performed it anyway, costing me an additional $200. Honestly, I am kinda scared to share this because I really hope to retain them as my pet's lifelong doctor and want to maintain a good relationship. I don't really feel they are giving advice in the best interest of my pet nor do I feel they have demonstrated themselves knowledgeable in the breed. I feel very pressured to spend money in the way they provide information.

May 24, 2019
Fabulous staff who are very skilled, compassionate, and excellent at communicating with us. We've been going there for several years now and we've had a great experience. Definitely recommend them!

May 2, 2019
Professional, careful, friendly, very thorough with explanations and details. These folks will absolutely take care of you and your pets.

Feb 27, 2019
The staff consistently goes out of their way to be caring and kind to us, and every vet we've spoken to give us their full attention and seem to really care for our pups. Highly recommend.

Feb 20, 2019
Island vet has been amazing with my animals . The staff are professional and courteous and have gone the extra mile every step of the way . I have had animals for 27 years, both dogs and cats and have lived in different communities so have been to a number of vet clinics over the years and this clinic is by far one of the best vet clinics .

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Opening Hours

Mon:8 am - 5:30 pm
Tue:8 am - 5:30 pm
Wed:8 am - 5:30 pm
Thu:8 am - 5:30 pm
Fri:8 am - 5:30 pm Open Today
Sat:8:30 am - 3 pm

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