Tahoma Veterinary Hospital

They are very sweet with my little guy. They truly care. And if cost is an issue they are very good at keeping it down . my little guy suffers from bad allergies in the spring , this year was the worst . His poor little paws all swollen and sore from the pollen. Doing so much better today . thanks to Dr. Strauss.

Unprofessional. They did not go over charges and treatment plan. Then when I get to the desk they cant explain what the charges are for. She continued to shrug her shoulders and say thats just what it says on my computer. So frustrating. I have never been to a vet where they just preform labs and treatment before discuss with me. I will be on the hunt for a new vet which is really to bad because they are so conveniently located near my house.

Awesome doctors who treat all kinds of animals. Large animals to small. Farm animals to exotics

***THIS PLACE WILL FORGE MEDICAL RECORDS TO COVER THEIR TRACKS*** This is the second time over the span of 3 months that we had tests done and the instructions that were given we will call you when we get the results IF they’re bad. Of course last time they were we was not notified but we called and they’re were like “oh sorry about that” so I gave them a second chance because every one makes mistakes. But I will speak on the recent occurrence in detail. All these fact were concluded after seeing them in person and questioning a few people there to finally get to the truth matching up Several stories and documents. They received the results for my pet and it was a full 72 hours after before we had to call them just to verify that my pet was indeed sick. We ONLY got the results because we called due to reoccurring symptoms. After hearing this of course as loving pet owner I was upset and told them I want a medical record and i would be switching vets AFTER i pick up the medicine to treat my dog. This is where the LIES came into play. The front staff’s story of the timeline didn’t match up to the doctors and none of it match the medical records. I arrived to pick up medicine but they said the doctor did not prescribe any. If my dog is sick why would the doctor not want to treat that? And in the notes for why there was no treatment was that “i refused treatment and that the doctor told us warnings of signs to watch for.” NONE of which was true. I just Thank god that my dog didn’t have something super serious or I would be burying my dog today. After consulting with local vets, dog groomers, dog day cares, and pet stores in search of a new vet it seems that this place is Notorious for having a downward spiral of reputation and lowering of standards. Any owner who loves their pet I would take them else where. Because at the end of the day they will FORGE documents to cover their butts.

My experience is very similar to John Wayne's who made a review here, after visiting this place with my bearded dragon and being very impressed with Dr lefavre, I decided to bring my dog in as well to get nuetered. Upon making the appointment I requested pre anesthetic blood work to ensure his safety while under anesthesia. After his blood work was taken I was told they would call me with results, I then tried to pay for the blood work and was told that it would be included with my total in the estimate for his nueter surgery. I told them I would like to get it done as soon as possible with the vet that had previously seen my bearded dragon. After days went by with no word I called and left a message requesting my estimate. I did not hear back so I called a few days later and was told that the vet wanted to perform another surgery simultaneously on his stomach to prevent bloat. "Ok " I said, "can I get an estimate?"... There was a long pause and the girl said the vet would call me...I told her my budget was around $500 and to let me know.... Fast forward a month and multiple calls from me and my husband later, finally a call back! ..i recieved a voicemail apologizing for their delay but because of this delay I need to pay for additional blood work......not my fault! Not only was my estimate within my budget ($550) but over a month later we need to run the blood work again. So another $90 ?? For a time delay on the part of your hospital? Needless to say I've attempted to work this out but as of today they are threatening to send me to collections over the blood work that I never received results for, nevermind I was not called back in a timely matter but they refused me proof of the blood work when I called in after receiving multiple harassing letters. Instead of offering to make this right or act on behalf of ethics they are more interested in getting a buck for services that they never provided. Avoid this place if you can, especially if you have an issue with liars. The office staff is not only unprofessional but this place is well known for their unethical behavior.