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Google Reviews

Refresh Reviews 3.6


Jun 2, 2018
The store is mortifying. I went inside to have a look at the fish and it was absolutely disgusting. The fish were not taken care of, in the goldfish tank had about 15 dead goldfish.. and they were being eaten by the other fish. They are starved, and it breaks my heart. You can see skeletons floating around in the water. I watched an employee throw a box containing a small animal onto the checkout counter. Never buying from here again.

Jun 17, 2018
Quick. Clean. Easy to navigate. Staff were super friendly. Not a huge selection of what we were looking for, but cat collars aren't really a big thing. The engraveable machine was super quick and easy for the tag.

Mar 13, 2018
Only have one star because zero wasn’t an option. Bought some fish from here and now my tank is infested with ich. Had this tank forever and never had any issues until I bought fish from here. Lost half my tank already. Heard from another store they had an infestation because they don’t know what they are doing. Would NOT buy from here. Never will I ever go back. Very disappointed.

Jun 27, 2018
Only reason there is 2 stars is for the effort the employee put in to help me buy the king snake there. Otherwise would be a big 0. They told me the snake was aggressive, and a biter, that's ok, just needs to be handled. WRONG The poor thing has so many layers of retained spectacles (eyecaps from not shedding right) she was completely blind. Having experience with snakes and reptiles, i was able to fix one side, but the other isn't fixable. Also not returning her. Going to give her a good home, regardless.. ps, she hasn't shown any aggressiveness since she can now see, even if it is just from one side

Mar 14, 2018
There is no service available during daytime hours on weekdays. Just one girl on till and one on the floor. It is impossible for that one employee to answer to the needs of all customers in a timely manner. I was being helped, then abandoned for another customer before I was done. Even though I had mentioned needing fish while she was getting me crickets. I already had told her what I needed but she had to leave urgently to help someone adopting a cat. After nearly 20 minutes of waiting, I paid for the crickets and left my other items behind. I was going to buy frogs for my classroom, the students will be disappointed, until I take my business elsewhere. I strongly suggest that more staff be scheduled otherwise you will be losing more customers. I was not the only person frustrated by the lack of service today.

INDUSTRY BLOGS

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey


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