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Animal Emergency Clinic Of The Fraser Valley

Name: Animal Emergency Clinic Of The Fraser Valley
Address: 6325 204 St, Langley, BC, V2Y 3B3, CA
Telephone: (604) 514-1711
Price range: $$$

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6325 204 St ##302, Langley, British Columbia, V2Y 3B3, Canada

(604) 514-1711 animalemerg.com

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DeAnna O'Brien

May 21, 2018

I rarely write reviews but this clinic deserves to be recognized. I have just picked up my poodle that spent 24 hrs with them for a serious liver issue. I had contact with 3 doctors over the duration of my dogs stay. All were direct, informative and upfront about everything. One of the Doctors took the time to call me at 4 am because I was stressed and requested updates at anytime information became available. All three spent ample time with me and despite an extremely busy waiting room I never felt rushed. I appreciate the professional way every member of the staff at this clinic conducted themselves from the moment I walked in the door. Well done and thank you so much.

Nicole B

Jun 9, 2018

Had to bring our boy here late one night as our family Vet didn't have anyone on call that evening. We were incredibly pleased with the service as well as the Doctors and support staff. The facility was clean and well organized and we ended up getting a quick and flawless referral to a specialist for further treatment. Fee's were fair and ended up being even a little bit less than originally quoted. Would take any of our pets here in the future if need be without hesitation. A big thank you from Finnegan !

Kat Mc

Jul 6, 2018

This emergency clinic is very needed and I appreciate that it exists when my dog become very ill, but I would have to rate my experience average. The support staff is very friendly but my experience with the vets could have been better. If I didn't have my friend with animal emergency experience I would have felt very lost. It was hard to follow what the vets were finding during the tests and the communication back to me was often on the negative and risk focused perspective. As well I had to call the clinic for updates rather then the clinic staff calling me when the tests were done. I'm thankful that my dog was referred to a specialist center for surgery and survived the procedure, but it feels that the culture of the vets at this emergency have maybe lost some of their passion when it came to helping me, as the dog owner, seeing hope for the future of my dog.

Michelle Fichter

Jul 23, 2018

I got a call at 2:15AM today and the message left asked me to call back regarding (pets name). I called to inform them they dialed the wrong number. Not sure why I needed to repeat several times what my number was, confirmed the number they mentioned was not my number, and then they ask for my last name. Again I said you dialed the wrong number and my pet was sleeping so they were incorrect. In the end not even a "sorry to have woke you up at 2AM" or even a "Thank you for calling and letting us know". I have to work today and be up at 5AM so thank you for that. Not impressed.

Josh Britton

Jun 14, 2018

A pet hospital is the last place you want to find yourself at with your animal companion, but this is the best place you can go to when faced with that emergency. My dog was transferred from our family vet critically ill and spent 5 nights here getting top level care while she recovered. The entire staff, techs, nurses, and doctors were kind and helpful, accommodating and considerate. Having a sick pet is a terrible experience, but if it ever happens you need to visit the team here at the Animal Emergency Clinic of the Fraser Valley. Very grateful with how well she was taken care of. Thanks AECFV ❤️

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