Hendricks Veterinary Hospital

Love them! They are so good at scheduling appointments, sending you reminders, and communication! We had to have a couple procedures done on my older dog and they were just very clear about what was happening they even called me partway through the procedure and provided me with an update. They care about your furry family members as much as you do! I trust them and will continue to use them as long as I have my furbabies.

I'm not sure if they got a new receptionist here or what ... but really unprofessional and a negative experience. We'd taken our cat here several times for her shots. So when she suddenly appeared to be in distress/favoring one leg badly, I called to ask if we could bring her in to make sure the leg wasn't broken. I called an hour before closing and got an answering machine, so I left a message. When I didn't get a call back in 20 minutes, I tried calling again. This time, the phone picked up, and hung up. I tried calling again, thinking surely that was a mistake. The call was, once again, picked up and hung up. I never received a return call for the message about our kitty's leg, and we took her to a different vet. We won't be coming back. Extremely unprofessional and disappointing.

Have been taking my dogs here since 2002..never had a bad experience. Love Dr Davis and Dr Squires..they go out of their way to show you that your pet is well cared for. Best tech and office staff ever, too!

These guys are amazing, always super helpful and were able to help us figure out what was wrong with our dog and get him properly medicated.

I was concerned because she was losing hair & had a touchy tummy. I didn't want a lot of unneccessary tests. I asked him if it could be thyroid & was told $150. Dr wanted to run a blood test for several things too, $300. Concerned I agreed. I was told tests were normal. Dr was polite but distant & cold. I was just happy she was healthy. Or so I thought. In less than a month she became really sick. She wouldn't eat, vomited 3Xs, was lethargic & her back legs were weak. She'd had short spells like this before but not as bad. But she got worse. I called to get her in & was able to Tues afternoon but was warned how much. They didn't care how sick she was just whether I had money. But being concerned about her I took her in. After a quick exam I'm told she probably got in to something & gave nausea shot didn't help.l. I knew she hadn't gotten in to anything. I tried to tell him this & that she'd had spells of this before but he didn't listen just dismissed, told to call him first thing Wed & if she still wasn't I'd need to bring her in right away for an IV or injection for dehydration. Wed not better so I tried to call several times but no answer left 2 messages. No call back. I finally through around noon. I was told the Dr would call me back on his lunch. But he didn't.Thurs still no call. I kept forcing water down her & looked for somewhere else to take her & got her in on Friday she couldn't walk. I had to pay for more blood tests since I couldn't get through to them but good thing I did. It cost 1/2 as much & more thorough exam. He then took blood tests & came back to spend more time with me discussing possible problems he'd seen in the blood tests that were NOT normal & needed watched. He'd found tenderness in her spine. He was friendly & loving to her also friendly & kind to me. In her treatment options he even discussed the least expensive ways to help her. He gave her a pain shot, anti inflammatory med to take at home & prescription food for her touchy tummy. I felt like he really cared about her. Big difference. She felt better 1 hr after the shot. Within 2 days she was even better. Now still slightly guarding her back but doing great. She was in pain. Had the Dr at Hendricks done a complete exam checking her spine, which makes sense when she couldn't walk right, she could have been treated sooner & suffered less. As for the blood tests. The new ones showed some things that need to be watched. I don't know what lab they used at Hendricks but I'd been told all was fine. I think they just didn't want to treat her because I didn't have a bunch of money to spend & I had refused the monthly plan. Even my own Dr & hospital have worked with me to pay my bills before. I have great credit. But not them. I thought I'd found a Dr to help my dog through her old age but no way. Money is first with them. She deserves better. I believe I should get a refund. I wasted my money there then had to have tests rerun because they didn't follow through as they had promised with calls & care therefore endangering my dogs life.