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VCA Canada Burnside Animal Hospital

VCA Canada Burnside Animal Hospital

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4.2 Google Review
691 Burnside Rd E, Victoria, British Columbia, V8T 2X9, Canada
(250) 361-1287 vcacanada.com/burnside
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Refresh Reviews 4.2


Jul 20, 2018
They charge 90$ for 32 ml of medicam. This same bottle is available online for 42cdn. In the span of 2 years, royal canin hypoallergenic HP went from coating me 114$ for a 14 kg bag to nearly $200. These prices are not in line with other vets I called around to, just a few km out of town. In my last visit, the blonde vet assistant at the front desk staff was also supremely rude, and I have no explanation for this. I said please and thank you to her, she could not spare me more than 3 words: "that'll be 372$" - for food and what is essentially advil for dogs. I commented that this much of a mark up on pain meds seems somewhat unethical. Which it does, and is. While I recognize a business needs to make a margin selling things, this is beyond the pale. I will not be returning with my business until they lower their obscene prices or hire some more polite people with all that extra cash.

Apr 5, 2018
I took my dog Willow in when she had a uti. Staff was was fantastic! They even called a few days later to check and see how she was doing. Thank you for your great service!

May 14, 2018
We took our dog in because his eye (we think) was scratched from playtime at the dog park. Red, swollen, green discharge, the works. The vet did not even try to look at his eye to see if it was scratched, there was any debris, nada. I thought they would try to flush the eye and at least look at it. Instead we got a medication, plus two other medications and an $80 charge for an exam that, in my opinion, was not even performed. $244 later and I'm not even confident in what I paid for. Will NOT be going back to this vet.

Apr 30, 2018
Great Veterinarian on staff. Sincere concise instructions. No BS. My dogs don't mind going back for shots.

Nov 10, 2017
Blood work done , exam done . 3 different urine samples done.320.00 dollars later. Waited 3 weeks no call. Call then , sorry doctor is very busy will call you later today. Nope. Call them again next day. Doctor is very busy. Doctor call on the home phone, I specially ask them to call cell 2x. Leaves message.. need more urine samples. Meanwhile my dog is still peeing when sleeping. This is such BS. I will never ever take my dog to that place again. Receptionist rude. Talk about not empathetic! I never leave reviews but this place pissed me off!

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