Get to the top of the directory by claiming your business!
Puppy Love Pet Care Center and The Cat's Meow

Puppy Love Pet Care Center and The Cat's Meow

Claim Business
3.9 Google Review
2918 Lamont Rd, Saanichton, British Columbia, V8M 1W5, Canada
(250) 652-2301 www.puppylove.ca
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.9


May 3, 2018
We used to leave our pets here and they were happy about three times a year. In total we used them about eight or nine times. We would spend about a $1000.00 per trip (3000.00/year). We don't have children and are a professional couple. However I would NOT recommend this place for either a dog or cat. If you have issues with the staff they just do not CARE. When we left our cats with them we explained they are dependent on each other. And the big man was on strict dietary restrictions. That he was only to be fed the veterinary food we provided, despite WRITTEN very clear instructions, he should not be fed any other food or treats than those we provided. They fed him another kittens food (some of this food was still in his bag when I picked him up). Also when I picked them I noticed their beds were not in the condo. Their staff explained that they must have been laundered however that they couldn't find the beds, that they would drop them off at our house. After three days of polite calling I was told that "If I wanted their bedding that I should come and pick it up". I drove up there to speak to the owner, and explained to her about her staffs treatment of customers. She was very apologetic explaining that she would contact my wife and express to her a remedy for the treatment that we had received. On the way home I notice the remains of dried vomit on the pet bed. My first thought was they LIED twice and how long have my animals been without their comforts. The staff admitted they had lost the beds, but did not seem to be concerned. We never heard from the owner; no telephone nor email. I am bewildered, we trusted them, I spoke to the staff, manger, owner and never heard back. No apology, no nothing. I finally and wrote to the BBB, BC SPCA and Victoria Humane Society. Please DO NOT USE this service, everything seems fine till there is a problem. They are unprofessional, tell lies and do not CARE about there customers. Now I know why I see so many other bad reviews.

Jul 5, 2018
Always great at taking care of our fur babies, never had any issues over the years we've used them. Very responsive, competitive pricing and offer a military discount.

Jun 4, 2018
We've used Puppy Love many times over the last couple of years, they always take excellent care of our dog. It's nice being able to go away knowing our fur-baby is in capable and caring hands.

May 23, 2018
We brought in our canine senior citizen (Golden Retriever) for his first ever spa day at 12.5 years old. Despite being tired afterwards, he was very happy and loved his smooth sleek look. Thanks so much for taking great care of our old guy!!!

Jul 14, 2018
Beautiful place, great staff and service. Highly recommended!

INDUSTRY BLOGS

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Latest Industry News

Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm Open Today
Sat:9 am - 6 pm

Veterinarian Near Me

Anicare Veterinary Hospital Saanichton

Anicare Veterinary Hospital Saanichton

2263 Mt Newton Cross Rd, Saanichton
Breadner Veterinary Services

Breadner Veterinary Services

2126 Keating Cross Rd, Saanichton