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Steveston Veterinary Hospital

Steveston Veterinary Hospital

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4.3 Google Review
Richmond, British Columbia, V6Y 1A2, Canada
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Apr 19, 2019
I would highly recommend Dr. Breanne Galloway and her team at Steveston Veterinary Hospital. I have had the great pleasure of knowing Dr. Galloway for many years now and highly trust her knowledge, skills and abilities. She is extremely reliable and her passion for caring for animals shines immensely through her personality. If you are in need of a new vet, Breanne and her team will ensure your pets are taken care of.

Jun 17, 2019
I brought my 8 year old Maine Coon cat to Dr. Millar because he was breathing abnormally and asked if it could be heart related because I know laboured breathing or panting can be a symptom of heart disease, and some Maine coon cats have heart problems. She scoffed at me and said he’s probably just hot. She then listened to his lungs and heart and said they sounded good. Three weeks later he suddenly loses movement in his back legs! I’m terrified so I rush him to her and first thing she does in an emergency, is weigh him so she can charge me for a check up visit. She again says he’s fine and it’s probably a blood clot. The whole time he’s in front of her he is clearly struggling to breath. My husband and I then realized Dr. Millar is a complete idiot. We rushed him to the animal hospital where the doctor told us he was in complete heart failure and his lungs were filling with blood. He died within 15 minutes of arriving at the hospital. Dr. Millar is a completely incompetant horror of a human being, and I wouldn’t trust her with a pet rock. In response to owner’s response: So, if you saw my review last year why didn’t you care enough to comment then? Your comments seem a bit invalidating. I see you’ve used the same cold, invalidating response on other bad reviews as well. I’m not surprised you can’t find my records, if your office is as poor at paperwork as it is at veterinary care. As for addressing my concerns, I think you’re a bit late for that. My cat is dead. He’s dead because Dr. Millar knows less about animals than someone with no veterinary education. I’d hoped that you would have taken this review seriously but, I see you couldn’t even muster at least a bit of believable feigned empathy. So, I will put this out there for those that care and might be helped by it. It’s a horrifying, helpless feeling, to realize, only too late, that the vet you’ve entrusted with the life of your beloved pet is more incompetent than you could ever have imagined or believed. It’s even worse having to watch your sweet pet suffer so terribly and unnecessarily because of it. How can a vet not know an animal is dying right in front of them? The vet at the Vancouver hospital knew immediately! He was shocked that while my cat was under Dr. Millar’s regular care for over a year that she did not properly diagnose or treat him for something so obvious and serious. When I brought him to her mere minutes before his death, his legs were paralyzed, he was struggling to breath and there was blood coming from his mouth! How could she at that point say he was “probably fine” and that his heart and lungs sounded good?! How could she be that bad at her job?! How is that even possible?! The icing on the cake though is that while all this was going on she was only concerned with her check up fee. What an absolute ghoul. I just hope that people like me will see this review and remember it. I hope it might prevent other families from having to go through the same kind of pain, suffering and trauma.

Feb 4, 2019
The BEST CLINIC in the city... and I’ve done the research. The two dogs and cat in my house will not be taken anywhere else. I’ve been to several other clinics in the city and they just aren’t the same quality of care. Our little guys have seen Dr Galloway and Dr Millar and both are outstanding. The front staff are friendly, the vets are as professional as it gets, the space is clean, and these people really care. For so many reason, this is the place I’ll bring my three little guys.

Mar 5, 2019
The staff are so friendly and the vets really care about the animals. They have gone above and beyond to help us problem solve our Airedale’s mystery limping. We love this clinic!

Mar 6, 2019
Dr. Galloway is very knowledgable and we appreciate her thoughtful, well rounded approach and genuine care for our pup. We would highly recommend!

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm
Sat:8:30 am - 4 pm Today

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