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Heartland Veterinary Clinic

Heartland Veterinary Clinic

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4.6 Google Review
312 Main Ave S, Brookings, South Dakota, 57006, United States
(605) 697-5252 heartland-vet.com
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Google Reviews

Refresh Reviews 4.6


May 25, 2019
The staff takes great care with your pets!

Nov 20, 2018
Heartland has been amazing to me and my pets. I recently had to put my dog to sleep due to health issues. This was an extremely hard decision for me and they helped me feel that I was doing the right thing. They were very respectful to her and myself. I was given all of the time I needed with her during and after the process. They showed compassion the whole time.

Feb 1, 2019
I have been bringing my pet here for the last 5 years. We are treated like family with 100% utmost care. Would never go anywhere else!

Oct 12, 2018
The vets at Heartland performed the wrong surgery on my young kitten. Without checking, the vet went ahead with the spaying of my cat, only to realize it was male. When I went to pick up my kitten, I was told that there were no complications with the surgery and everything went well - I made my payment and was on my way. I was home with my kitten for over an hour before I received a phone call from Heartland, saying that my cat was actually a male and this was realized only after they had begun the spaying surgery. When I asked why a licensed veterinarian would not check to confirm the surgery they were doing before doing it, a staff member blamed me for it. I also received this phone call, two minutes before they closed. After getting off of the phone, I was very upset and disappointed at the ACCIDENTAL surgery my kitten had to endure AND the horrific customer service I received. I sent an email, explaining why I was upset and saying I would like to speak to the vet. It has been 5 days since I sent the email and still have not received a message back or a phone call. Not once did staff or the vet apologize for the mistake they made. I would not recommend going here if you care about your animals.

Aug 2, 2018
Aleays very helpful and my animals.have always been a priority! Love the staff! Very affordable for me and my budget!

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 6 pm
Wed:8 am - 5 pm Today
Thu:8 am - 6 pm
Fri:8 am - 5 pm
Sat:9 am - 12 pm

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