Sawtooth Veterinary Hospital

We took our new kitty in for a check up and the doc gave him a clean bill of health. We asked him about the dry skin and were told it’s getting better due to us providing better nutrition. 4 days later all 6 of us have ringworms. Not just a spot or two, it’s full arm, neck, face etc. When calling into the vet to see what to do for treatment on the cat they were very rude and unprofessional. Instead of taking ownership of the problem it became placement of blame that we were told. However if we were told why didn’t we receive the medication at his appointment not the day we call to complain. Frustrated!

Went to take my dog in to get checked for a possibility of mange. When i showed up the two ladies at the desk were nice and greeted me with a smile and a "how can i help you!" One of the ladies who helped me mentioned that i would probably have to leave my dog there as both the doctors were in surgery. I told her that was not a problem as I was going to work anyways. After she checked my chart, she went back to the doctor. About 3 minutes later, her and another "nurse" i think, came out. The nurse came over to me and said "We're not going to see you." I said, okay, i can make an appointment, she replied back saying they weren't EVER going to see us again, and that we needed to find another vet. She said apparently the last time you were here, you were rude with the doctor. The last time i was there, i dropped my cat off at 8:00 am, as his third eyelid on both his eyes were extremely high up on his eyes. I then went to work, with the reassurance that the staff would follow up with me throughout the day and inform me what the doctor found. At 2:00 i still hadn't heard anything, so i called the clinic and they informed me that my cat was being seen by the doctor now and that the doctor would call me after everything was done. I thanked them and got off the phone. That was the last i heard from them. I NEVER received another phone call after that. I tried calling once at 5:30 PM in which nobody answered the phone. So i tried calling again at 7:00 PM, however the office was closed. I called the emergency number and left a voicemail for the doctor informing him that i never gave permission to keep my cat there overnight, and that i was told i would get a phone call for an update, but that never happened. I POLITELY asked if i could please be called back and if i could please pick up my cat. At 9:00 PM, i finally received a call back from the doctor informing me that he was on his way to the clinic to "check on some things anyways" and that i could stop by and pick up my cat. When i arrived, the doctor was completely rude and arrogant. I asked him what he thought it was, he never told him what it was, that just he had a slight fever. He gave me antibiotics along with wet cat food and told me what i needed to do. I grabbed my wallet to pay for the service and the doctor refused my payment. I told him i have no problem paying, i was only dissatisfied with the communication not being taken seriously, he replied back with "just take your cat and leave!" I then said, okay, thank you for looking at him. He replied back, "your cat probably has cancer!" UMMMM WHAT!!!! You didn't even take X-Rays or do any diagnosis to tell me my cat has cancer. I simply said thank you and left with my cat. If you are going to describe that as being rude, the only person who was rude, was the unprofessional doctor. That's okay, i will take my animals some place else and will never step foot in this clinic again. Oh!!!! And one more thing, after reading the reviews that people have EVERY RIGHT to do, and the responses from the doctors, you just solidified that yes, this clinic is extremely unprofessional and makes me feel so very happy that my animals will never be in their care again! Calling someone a deadbeat, blasting peoples financial bills, telling people their reviews are ridiculous is NOT a way to represent your business. Respect goes both ways! Also, my cat does not have cancer! Thanks for the WRONG diagnosis though! :)

This Vet office is very professional and the staff members are amazing. It can be busy at times but well worth the wait.

After dealing with my old vet, I tried to find anyone else who i could go to. Since I live in Jerome and had heard good things about these guys I decided to give them a shot, there was no way they could treat me any worse than the other vet. They got my cat in last minute and were very kind. I will continue using this vet for all my future pets. Thank you for being kind and helpful!

I always take my animals there. Have been going there for years. Very friendly. Very knowledgeable. Caring doctors.