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Nepean Animal Hospital

Name: Nepean Animal Hospital
Address: 250 Greenbank Rd, Ottawa, ON, K2H 8X4, CA
Telephone: (613) 829-0220
Price range: $$$

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4.5 Google Review

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250 Greenbank Rd, Ottawa, Ontario, K2H 8X4, Canada

(613) 829-0220 www.nepeananimalhospital.ca

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Refresh Reviews 4.5

shawn white

Jun 21, 2023

An Amazing group of Doctors and Technicians and staff !! I'm so glad I found this Loving Animal hospital !! 🫶 Definitely I would recommend them whole heartedly !

Sam Zwicker

Jun 23, 2023

I couldn't believe how comfortable they were with wasting my time. And I wasn't the only one there in the same situation. Someone else waited at least 25 min to simply pay the $130 consultation fee. Disorganized staff and the actual hospital was filthy.

J V

Jun 2, 2023

Had a bad experience with a nail trim. Ended up waiting a very long time, which is usually not a problem for me, but my dog's very long nails were either cut very short on a few or not cut at all on others. In addition they had forgotten to call me to tell me that the vet was sick and had to reschedule so I drove 1.5 hours there and back for no reason. The quality of this clinics appointments were excellent before so just hoping it hasn't gone downhill.

Warren Salzman

Jan 27, 2023

I used to recommend this place when it came to vets, but I can't anymore. In the last several months, I've had multiple appointments cancelled at the last moment where they've contacted me, and claimed to have left a voicemail however no call was recorded, even after verifying my phone number to be the primary one on the account. The care that they give is still good, the staff is friendly, and they try. But in our case, a cat owner with a chronic condition, these cancellations and rescheduling that I've had to do has only made the condition worse to the point where our options are leaning toward an expensive surgery or putting a relatively young cat down.

J Gibson

Feb 28, 2023

My dog has been a patient at this clinic for about a year and a few months now. Almost every single time we call to make an appointment or inquiry, no one seems to be around to answer. I've been in the waiting room and called just to see if they would pick up, nope no answer. Time and time again I've seen the administrative team not answer the phone while sitting right there at the desk. We leave numerous messages and no one gets back to us for days. It's extremely unprofessional and frustrating. We recently got a new puppy and tried calling to book an appointment and low and behold no answer. Do better! Be available to your clients and at the very least return an email or a phone call in a timely manor.

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