Aylmer Veterinary Clinic 4515269 Canada Inc.,

We've always had a dog, and moving to the area from out of province, we started seeing Dr Cohen at the Aylmer Vet Clinic. Best vet ever, she's been looking after our Bernese Mountain dog for the last 3 years and its been wonderful. She's earnest, straightforward and has a great bedside manner. I wish she could take on human patients. Also had TPLO here, with Dr. P., the recovery time was less than expected, and she was like a new dog. The photo is from a few days after, I'm just adding it to show what a successful TPLO should like post op.

No star!! Everytime I pass this vet clinic I feel angered sad and disgusted. My whole family is traumatized from this experience. We brought our family pet there because she was not well. We were giving a bunch of pills to buy just by examining her stomach. She was on the pills for two weeks and did not make her better. we were told that she needed to be operated we accepted, brought her in while operating on our pet they called and said that they found a tumor and asked what did we want to do... of course we told them to remove it. I was astounded that they hadn’t done an X-ray before proceeding to operate on our pet. Anyway we were supposed to pick her up that evening after work . we were ready to go get her and we were told to wait and they would call us for when to come to the clinic. Arrived at the clinic with my whole family, they wouldn’t let us see our pet until I had paid for the operation and the pills for the recovery process. I did that and got to see our pet. She was still on the operating table with only her neck moving she was paralyzed from neck down. The vet reassured us that this was temporary and “that she did a great job” she was boasting has how well she had done the surgery. We thought it was weird how she was acting but whatever we were happy to know our pet was going to be alright. From what we were seeing was the opposite. She looked awful and was trying so hard to breathe and was shivering uncontrollably. The vet‘s assistant put a warm blanket on her and that didn’t help. Nothing worked they had her on a respiratory system no better the vet finally got on the Internet to lookup why she wasn’t getting better from the operation. She told us that earlier after the operation the dog had been walking around and everything seemed fine. It’s just in afternoon that she started exhibiting these problems. Obviously a lie, the dog looked as if she had never been of the operating table. It was getting late and they wanted us to leave with the dog in that condition. I said no we would not leave until our pet’s health was stable. They told us that we would have to find another clinic because the were closing. In all this commotion our pet died in front of us while they were trying to get us to leave. She was not strong enough for the surgery they should have told us that. I wouldn’t recommend this veterinary clinic. This was one of the worse days of our lives.

This place was amazing. Showed up early Saturday morning for an emergency without an appointment. It was very clean and perfectly bilingual. Staff was unbelievably friendly and helpful.

My wife and I love this clinic. It doesn't matter which vet you get, they are all super nice and knowledgeable, as well as the staff at front desk. They are all superstars.

They saw us through a difficult time when we had to eventually euthanize our dog. Everyone was absolutely nice and caring. Helped us through all the processes and even sent us a card with messages from all the staff. It meant a lot. Thank you.