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VCA Canada Pretoria Animal Hospital

VCA Canada Pretoria Animal Hospital

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4.5 Google Review
16 Pretoria Ave, Ottawa, Ontario, K1S 1W7, Canada
(613) 565-0588 vcacanada.com/pretoria
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Refresh Reviews 4.5


Oct 27, 2021
Incredible team. Caring. Transparent and straightforward. Quick appointments. Clean environment.

Jun 9, 2022
We’ve been going to this vet since we got our dog 12 years ago but over the last few years the service has been terrible. They are very expensive and NOT helpful at all. Today was the final straw and we will never go back here again. Our dog needs his annual flea tick and heartworm pills for the season and despite being customers for 12 years they can’t find an appointment for us until august but won’t give us the prescription without the vet seeing us…. For nothing I might add…. Every time we’ve brought him in for this all they did was weigh him. Their suggestion was ‘maybe you can find an appointment somewhere else’. Gee, thanks for the assistance after spending thousands of dollars here over the years. I get they’re busy, but really? So we are stuck with no tick pills… so I guess we don’t let the dog out of the house. I can guarantee we will never return to this clinic ever again and try to stay away from the VCA clinics in general. They don’t care about your animals… they just care about your money. I couldn’t give less than 1 star or I would have.

May 15, 2022
All the staff are incredibly kind to both me and my cat, I always feel very good about the service I receive

Feb 3, 2022
I love this place!! I've been going with my kitty for years and just took my new puppy there. She's a very nervous dog and they were amazing. They made her feel so comfortable and won her over with cheese wiz. She had a gland expression and barely flinched because of the care and attention they put into making her first experience a good one. Thank you so much!!!

Feb 15, 2022
Most caring staff from the first phone call. Welcoming, compassionate and caring. Highly recommend this clinic for your precious fur baby.

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Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm
Wed:8 am - 7 pm
Thu:8 am - 7 pm
Fri:8 am - 6 pm Open Today
Sat:8 am - 2 pm

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