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Shaw Road Veterinary Clinic

Shaw Road Veterinary Clinic

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5.0 1 review
18 Shaw Rd, Dorchester, Ontario, N0L 1G4, Canada
(519) 268-2978
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Feb 18, 2023
We have been taking our pets here for about 17 years, we have always had kind and caring help from the whole family. They have always been accommadating to our pets needs. We may have to wait abit to be seen when its an emergency appointment, but we always get the best care from them. I wouldn't want to take them anywhere else.... Thank you Shaw Rd Team for everything you do to make our pets and ourselves feel better!

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Nov 4, 2022
i have been going to this family vet for longer than I can remember and cannot believe that someone would write a review to punish them for being too busy - during the pandemic these folks were the best - you didn’t have to leave family outside or choose who got to go in to say good bye to your family vet - you didn’t have to hand your pet over and hope they weren’t to scared without you - they welcomed you in and then because they are swamped - you complain - you give them a bad review - not right - which client should they have asked to NOT bring their pet in because you decided today was the day! I’m grateful I didn’t get the call to cancel because my pup needed to be there! They already work crazy hours - and it’s not fair for you to put a review like that to make them feel bad for not being available! I respect this family and trust them with the health of my babies and clearly do a lot of others! If you’re looking for proper care for your family pet then look no further but trust that they will do what they can 100% of the time and will not push you aside because someone asks them too!

Nov 9, 2022
Today i had the opportunity to Take a friend Tanya to see you with her precious Baxter this afternoon. I have cats and dogs all my life and have been to many many Vets. I felt i had to comment on what i saw today. Your clinic is one of a kind.!! I have never ever seen such Compassionate and Caring people to your extent .! The time all of you take to discuss and explain in detail ,and options with owners to make them comfortable and especially how you deal with pets . As i sat in the room with her i was overwhelmed with how you deal with situations, the atmosphere and most of all the caring. If the rating was higher than 5 I'd rate it that or more. You people are amazing to say the least. Linda Degraw

Aug 22, 2022
First time taking our cat for annual shots and check up at Shaw Rd. We rescued a cat almost a year ago now. Was charged $135, not a problem at all. It is the additional $10.00 that was charged for a nail clipping. In all my years, over 20, taking my cat in for annual shots to vets, never have I been charged extra for nail clipping at annual check up. Hope you enjoy your $10.00. Last dollars you will get from me :)

Nov 4, 2022
We have been clients of this vet clinic for 20 years. The staff here have treated us fairly well and have treated our cats well also. One of our cats died tragically a few years ago and the vet was very, very compassionate, efficient, and sympathetic, which was important to us at the time. Our second cat now is 18 years old and we think she needs to be put down because she's suffering. She has been a patient at this clinic for 18 years .I called there this morning to bring her in and I was told they had too many clients and to go somewhere else. I reinforced that we were clients of their clinic and they said they had too many clients and to go to an emergency vet if I needed to. I'm dumbfounded at the change in this facility's bedside manner,disrespect, lack of compassion and dismissive nature. I understand times are tough and staffing is a challenge in most businesses but I am shocked and disappointed at the manner I was spoken to on the phone.

Aug 25, 2022
I've been coming here for 11 years. They are very friendly and always take great care of my dog! I highly recommend them!

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:9 am - 12 pm

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