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East London Animal Hospital

East London Animal Hospital

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1.0 1 review
417 Spruce, London, Ontario, N5W 4P2, Canada
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Apr 4, 2022

My dog was just a $ to them

Cannot express how much I HATE this place. One star because I can’t give negative numbers. This place would get a solid -20 out of 5. My dog was in serious pain and we didn’t know why. My wife took our dog in and the “vet” looked and said our dog has some lumps. Gave us some very expensive medication for pain and sent my wife and our dog away. When our dog was done the medication I had to go back for more. The “doc” said that we needed a blood test before he could give the medication again. He had to make sure that the kidneys were ok. So the “vet” took a blood sample to do the test and before he even left the room with the blood, gave me the medicine and said we could go. WTF? Can you say money grab? My dog was nothing more that a dollar sign here. The “vet” was as cold as the table they put my dog on and as much personality as the table too. I added pictures of the dog that they saw as nothing more than an invoice. We no longer have her and I’m convinced if we went somewhere that cared the outcome could have been way different.

Google Reviews

Refresh Reviews 4.3


Apr 6, 2018
Great place to bring your pet from the time you bring whatever kind of pet you may have home right up until the end. The staff and Vet are very pleasant to deal with. Explanations are simple and not confusing when it comes to the medications that are dispensed and to be utilized! I trust this office with my pets, and recommend any pet owner to give them a try. See how they treat your loved one and how caring the whole team here really is. If you did find my review/information helpful, please 'smash' that thumbs up button! ... Thank-you.

Jul 17, 2018
Okay so I don't usually gossip; but I will review things. I came here to get my new adopted cat (adopted just this past Saturday) checked out due to her being under the weather. The medical staff were fantastic, but the receptionist was very rude. First off I wanted to purchase a bag of treats for our cat out of my money and the shelter is paying the vet bill since our cat was adopted sick. The receptionist asked would I like to buy the bag of treats I stated yes, and the shelter was going to be...but before I could finish she said the shelter is not paying for the treats. I did not dignify this with a response. Then when I asked for the cats medical records which the doctor said was no problem to get the receptionist made a fuss about giving it to me. That's why I'm rating them so low.

Jun 10, 2018
I agree with some other people on here, the veterinarian has no clue what he's doing. I have an aggressive cat who hates the vet. He is fine at home, but lashes out when he's at the vet. He had no idea what to do and was scared of my cat. I had to muzzle my own cat and get attacked in the process, because he has no veterinary technicians in there to help him. I had to hold my cat down while he did a sub-par examination. He listened to his heart and pushed on his stomach and that was it. He said it was constipation and gave me meds. I wasted my time because my cat actually has a cracked tooth, which is making him not eat. But I'm most disgusted at the fact that he didn't know how to handle an aggressive cat. Waste of money.

Apr 6, 2018
Nice Dr and Vet Admin, she's helpful over the phone too! Cost is reasonable and he is willing to 'help' where Not charging under certain circumstances that others would. Gentle and caring and not pushy.

May 1, 2018
The care I received was absolutely excellent. He performed a thorough physical exam, was kind and gentle, honest, didn’t coerce me into running every test, and gave me time to ask questions. I’ve had bad experiences with other clinics, I have difficulty trusting vets, and I work in healthcare so I can tell when practitioners are cutting corners or padding the bill. Not this clinic, I trust this vet completely, which is such a relief!

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 8 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:9 am - 4 pm

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