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Long Branch Animal Clinic

Name: Long Branch Animal Clinic
Address: 3459 Lake Shore Blvd W, Toronto, ON, M8W 1N2, CA
Telephone: (416) 251-6787
Price range: $$$

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4.5 Google Review

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3459 Lake Shore Blvd W, Toronto, Ontario, M8W 1N2, Canada

(416) 251-6787 www.longbranchanimalclinic.com

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Refresh Reviews 4.5

Julia M

Jun 21, 2018

I walked in with a few questions about my cat`s condition. The lady in the front seemed too busy to answer them even after I waited for her to finish whatever she had already started. She seemed annoyed with my questions and straight away suggested a physical check. When I asked what the check consisted in she said "It`s the same thing as when you go to the doctor". I asked again what the check (that costs around 107 $) includes, if there are any blood tests, etc. Blood tests are not included, apparently. So I simply wanted to know what was. And she said the same thing again, as if I was supposed to know the answer. Felt very rude and unwelcome when her job is to be helpful. Although she was nice and took her time with me afterwards when I asked to buy some food, I never got my question answered and would not be returning there.

Melissa M

Apr 7, 2018

Wonderful clinic. Incredibly knowledgeable, empathetic, friendly, and all-around fantastic team! They genuinely care about your fur babies as if they were their own. They will work with you to provide the best care possible, and actually take time to explain any questions you have. I haven't met anyone who hasn't loved this clinic and the amazing team of women who make it the fantastic place it is!

Sandra G

Apr 11, 2018

My cat has been newly diagnosed with diabetes and the whole process of buying syringes and insulin is new to me. Usually, I buy it from my vet but I work in the area and decided to grab it from Long Branch Clinic. The lady in the front seemed very busy and I got the feeling I was bothering her when I tried to ask her any questions. The female vet was very nice and came out and brought me the insulin. I was surprised when I was asked for $54.02 for insulin and 20 syringes that normally cost me $25.50. I asked her surprised whether it was a double dosage, but again she rushed me away saying she thought I spoke with the vet and that she didn't know. I understand my cat isn't a patient here and buying prescription isn't their priority but anyone new walking in should be explained that there is a $30 refill fee which is NOWHERE STATED ON THE RECEIPT. They simply included it in the cost of the insulin. My mistake was leaving and not checking the dosage size, but at that point I was sitting there for 15 min and late for work. When I called later to verify I was given a simple sorry, nothing we can do and that every clinic charges this fee. NOT TRUE, I called another clinic down the street and was given a much smaller total. Charging me $30 for a $9 prescription is completely ridiculous and I feel ripped off!

Matthew Domsy

Nov 29, 2017

In ten years my dog has been to two veterinarians, this is our third for reasons of practicality. First time that I took my old fella (dog) for a visit for a minor injury, they were very gentle with him and not pushy about his expired "shots." Took him back for his shots and the young veterinarian was very nice and put together a detailed file of my fella which I wasn't expecting as other vets have never asked questions about him. She and the other staff did whatever they could to put my fella at ease to the extent that's possible. In all honesty, they fawned over him as soon as he walked in the door until the time we left. Hours of operation make for easy appointments. They also provide individualized treatments for the specific animal when needed and mixed on site so when my fella needs additional protection, all I have to do is call. All in all, great service.

Brad Jeans

Jun 27, 2018

These people and i say people not just vets took care of my emergency without hesitation and with compassion,As a community we should be proud to have such people.Thanks again guys!!!!

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