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Beattie Pet Hospital Hamilton

Name: Beattie Pet Hospital Hamilton
Address: 34 Stone Church Rd W, Hamilton, ON, L9K 1S5, CA
Telephone: (289) 639-5540
Price range: $$$

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34 Stone Church Rd W ##100, Hamilton, Ontario, L9K 1S5, Canada

(289) 639-5540 beattiepethospitalhamilton.com

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Ma Woo

May 16, 2018

The vets and staff here are so wonderful. You can tell they really love animals and it's not just a job to them. Everyone I met there was so happy to see you my dog. And he was happy to see them in return. What a wonderful crew. I can't say enough good things about this place. They don’t gouge like other vets, and they tell you what you should get and what isn’t necessary in this area. Great people.

Green Heron Design

Aug 1, 2018

Dr. Rosalyn MacDonald is the best! Very knowledgable and kind. The receptionist, however, that I spoke to today was very rude and, in fact, hung up on me when I was still speaking. They did not send a copy of the invoice for our annual vaccinations and exam until I asked today (two months later). They kept sending automated calls to tell me our dog was due for shots a month after we took her in for them. When I called to ask about this they said I had refused Bordetella. If I had refused, why would they call me? I would not have refused unless it was recommended that we didn't need it. The receptionist was rudely sarcastic when I asked what exactly that was needed for. Hard to call and complain when the person I want to complain about answers the phone.

Nicole DeLargie

Jun 28, 2018

I've never dealt with such unwarranted attitude before, this from your main-line receptionist today. Was calling for a general estimation, which has been kindly given to me before, and was met with someone who clearly is over her day. Just kept interrupting to quote me the new animal fee and shut down the idea that an estimation for anything further was possible until I saw the vet and paid the new animal fee. I've had very helpful receptionist through your line before but this was ridiculous.

Ian Rockall

Jul 10, 2018

Used them for a few years. But this year the service is very bad, Never hàd problem with paying them now I can't heartworm and tick med . Special order and they won't take credit card over phone without a copy of photo id. I getting my dogs records and taking my business elsewhere....even if it cost more. I hope the management read this. Signed A very very angry X customer.

Corina Brennan

Jun 16, 2018

We have been using Beattie for years with our Shephard dog. Today, I had a terrible experience with Dr Davis, which will stop me from visiting the Ancaster location entirely. Here's the story: 4 weeks ago, we brought our dog in for his vaccines. At that time we had a vet consult, and all was well. Today, we brought him back for his Booster. They charged me $45 for another vet consultation and $15 for the vaccine. When the vet, Dr Davis, came in, I asked her why I was being charged for another consultation. She could not give me a definitive reason why I was being charged $45. All she did was listen to his heart with a stethoscope and checked one ear - one ear! Instead of being to explain to me why I was being charged another fee, for a visit where the dog was getting 1 need, a single vaccine. She simply couldn't explain why. Instead she was a stumbling, bumbling, vet who couldn't justify this cost to me. Let me be clear, it wasn't about the money, it was that I didn't see the reason to pay this, when my dog wasn't getting any actual examination or check, nor did he require that. When I said that I'd be taking my business to the stoney Creek location from here on out, she simply said "you know we're all owned by the same company" - - such a professional response eh? Not at all. So so dissatisfied with her care.

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