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Grimsby Animal Hospital

Name: Grimsby Animal Hospital
Address: 272 Main St E, Grimsby, ON, L3M 1P8, CA
Telephone: (905) 945-8631
Price range: $$$

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272 Main St E, Grimsby, Ontario, L3M 1P8, Canada

(905) 945-8631 grimsbyanimalhospital.com

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Stacey Stuart

Jun 19, 2018

DO NOT GO TO THIS VET!!! Be aware that their consultation fees start at $107.24- much higher then others and for your first visit they charge a ‘non- established client fee- of $50!!! which is a made up fee they created to charge clients. Unbelievable- we told them that we moved and do not have a vet. We went to another vet in town for an EMERGENCY because this place couldn’t do an emergency appointment. They are in it for the money!!! 45 years of vet services around the province and I know when to smell a skunk!

Chloe The Frenchie

Apr 15, 2018

I first switched to this vet to try and find more answers to my dogs extreme allergies and skin conditions. She was on the steroid prednisone before we got to this vet but wanted to see if we could get to the root of the issue and find a better option. THOUSANDS of dollars later, and trials of EVERYTHING else (and all was guessing as they did NOT know what the issues were) …then to dermatologist because they could NOT help to try even more options that failed…we realized she might have to be on this medication forever (which is not great for her, but at least she will be comfortable). This was a conversion I had with the vet. So when I asked for the medication to be renewed they said no and they need to see her. (Again thousands of dollars later and trying everything else AND having a conversation with the VET telling ME there might not be another solution) they want me to pay the additional vet fees for the same solution. At this time I expressed I financially don't have the means to pay for another visit right now and would have to wait maybe a few weeks. I’m asking for enough medication to make my dog comfortable until I can afford the visit and the response I got was "You can use a credit card." CLEARLY my dog’s best interest is not their priority. Had I not tried everything else before their argument that they need to see her again before giving this mediation again (we have repeated this cycle many times) I might see their point... Not even to give an option to make my dog comfortable for a few weeks until I get in is disgusting. I now realize their motivations are only financial and not what’s best for my dog. I will never return.

Brigitte Farrell

Apr 10, 2018

All of the staff are always sensitive, compassionate, and caring. This visit was sad and difficult. I have never felt manipulated or coerced. I have always felt well informed. My wishes have always been respected.

Bob Smith

May 25, 2018

It started when we attempted to bring our pet in from living minutes down the road since he was acting very strange in the morning. When we called the office around 8/830 we talked to a women named maria who told us we had to wait up to THREE hours to see our vet even with living so close and at the time not knowing if his potentially his life on the line after diagnosing symptoms to the technician over the phone. Once we arrive we wait out in the waiting room while my pet is panting his life away and noone shows any urgency at the front desk. The stay was all of 5-10 minutes as our vet was never informed of his condition before we arrived and had advise us to rush him to an emergency hospital in Mississauga by this time it was too late. We return to follow up on the appointment yesterday and weren't given any real answers and were charged close to 300 dollars for making us wait in the waiting room with a panting pet and also charging us close to 700/800 dollars in meds the week BEFORE. We asked for some type of reimbursement and they showed no compassion and were unable to do anything. Would never return and i had two dogs there over the course of 20+ years. Terrible service when it mattered. Only want to stay financially secure.

John Cline

May 28, 2018

Best veternians in Niagara by far. Ecxcellent medical advice and top notch service.

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