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Animal Emergency & Specialty Hospital

Name: Animal Emergency & Specialty Hospital
Address: 1155 Lola St, Ottawa, ON, K1K 4C1, CA
Telephone: (613) 745-0123
Price range: $$$

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1155 Lola St ##201, Ottawa, Ontario, K1K 4C1, Canada

(613) 745-0123 animalemergencyspecialty.ca

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Cynthia Marleau

Jul 31, 2018

My sister went to Lola for a emergency because a neighbor broke her dogs leg. I drove her there to find out the vet put a splint on her dogs leg saying she had to see a specialist who said she needed to have surgary or remove the leg or cast or start all over with a splint. Three visits. My sister agreed to put on a cast. I would have helped to make payments as my sister was wanting to make payments ever month, but they refused to treat the dog, because my sister didn't have the full funds. She left to call another vet since they refused to help her dog broken leg. The new animal hospital was very helpful and her dog is able to get better and walk again without the help emergency animal hospital on Lola. Who denied my sister's dog who needed to be fixed up. Then they called human society on my sister saying my sister didn't want to take care of her dog animal abuse.When they refused to help her dog! They should be charged with animal abuse for not helping my sister's dog broken leg. I drove my sister to the new animal hospital and we are happy her dog got the help she needed. I put a 1 star bit for me I give a -100 for refuse a animal in need. What animal hospital refuses to make a animal better. I know. This one did.

Eileen Doran

Jun 9, 2018

A child's rocking chair now sits empty. A beautiful big red 11 year old gentle cat, our son, our Rocky, sat in that chair every day. No one else would, none of our five other indoor rescues.The married couple in the next picture are Montana, his green eyed beautiful sister, and Sylvester, an gentle bear of an 8 year old black cat. Over the years, they've been married, divorced and remarried. You'd just have to be there to understand. They are dying. Rocky is gone, thanks to the ineptitude of every last person at this hospital. There isn't anyone blameless at all. We paid approximately $3000 over three days. He had blood work and an ultrasound. IV liquids and feeding. At the end of it, they still couldn't give us a firm diagnosis. Maybe a bladder infection, kidney infection. He was given antibiotics but not for any specific purpose because after three days and $3000, not a single person in that clinic could made a diagnosis. He started to rebound and was on the mend for 8 days before becoming even more sick. We went to our local vet who diagnosed kidney issues within 15 minutes of being there. His kidneys were abnormally small for his size indicating severe kidney disease. Didn't cost $3000 for a real diagnosis. Two days later Rocky died in our arms. The day before, his sister and another female cat of ours started displaying symptoms of a cold. Severe sneezing, running eyes. Our other female, Foxy, started recovering almost immediately, but Montana continued to worsen. We took her to our competent vet who diagnosed her with a URI. Upper Respiratory Infection. Due to the timeline, if was felt that she contracted it from Rocky's visit to this hospital. Rocky's had his favorite blanket with him during his hospital stay. We were given it back, UNWASHED, when we left. To sum up, every single cat in our household has been infected with this disease. Two are close to death, my wonderful married couple, Rocky's Sister and Sylvester, Pepe's brother. Pepe is also sick but appears to be recovering. If you choose to take your animal to this hospital, good luck and make sure you have a lawyer first.

Deanna Barry

May 31, 2018

We came in because our dog had eaten a six-foot leather dog leash. They advised us to bring him in so they could induce vomiting. Staff were caring, compassionate, professional and efficient. We were very pleased with the service and would highly recommend them.

Shelby Blair

Jul 24, 2018

Brought my German Shepherd in last night to be checked for bloat. Super happy with the services I received. Dr. Pelot was honest and very quick. highly recommend

Nicholas Larcher

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