Summeridge Animal Clinic

* FOR EXOTIC PET OWNERS * I brought my rabbit in a month ago because she had developed a white spot on the cornea of her right eye. I chose Summeridge Animal Clinic because their website stated that they take care of exotic pets like rabbits as well. Dr. Bouchard is a kind person and was very friendly and seemed to have knowledge about rabbits. After doing a check up on my rabbit, she told me the white spot on her eye was probably some sort of deposit, like a calcium deposit. She told me there is nothing to do since her eye looked “normal” and the lids had no redness. She did not perform any tests on her eye. At the moment, I was relieved to finally get some sort of answer for the white spot and paid a very high fee for her basic check up services (which I have gotten for much cheaper elsewhere). A few days passed and I could clearly see that her eye was not “normal”. There was definitely something wrong. I was very stressed, confused and worried about what to do to help my rabbit. This time I took her to an eye doctor. The eye doctor looked at her eye and immediately told me it was an ulcer and then performed a fluorescein eye stain test. Her white spot turned completely green from the stain, confirming that she had an eye infection and the white spot was in fact a very deep ulcer. It’s been over 2 weeks that I’ve been using prescribed eye drops on my rabbit’s infected eye, and not only is her eye looking healthy again, but her ulcer has significantly shrunk in size. If I had listened to Dr. Bouchard’s incorrect diagnosis, my rabbit would probably have lost her vision. I wasted my time and money for nothing. Although they are good people, it is clear they lack in any experience with exotic pets.

I have had 3 cats that have seen Dr Bouchard. She is amazing. I’ve lived in different areas of GTA and gone to many different veterinarians in over 25 years. Dr. Bouchard is by far the best vet I’ve ever gone to. Her love for our four legged friends is amazing. They are not just “customers” to her. She treats them as her own. She has such a gentle and kind manner that shines through. When my cat was lost for 6 months and came back with a bite on her back that got infected I traipsed up to Summeridge Animal Clinic every few days to have her drain the infected lump until it went away. She was so great and my feral cat was always calmed by her presence. Dr Bouchard is a vet who doesn’t push her agenda on you. She listens, provides recommendations but isn’t the typical vet who hard sells. As my cat was an indoor cat she didn’t push for her to get shots I didn’t feel she needed. She is also great at making sure you have all the information you need to make an informed decision. March 2017 I took my cat Grace in to be out down. It was a hard decision but based on her behaviour it seemed the only thing to do. I didn’t want her to suffer. Dr Bouchard talked to me for some time and while we were talking all of a sudden Grace started walking around and being curious at everything. Dr Bouchard told me that in her experience Grace did not look like she needed to go. She was right. Grace somehow jumped into another cat life in front of our eyes. I’m so very grateful that I went to Dr Bouchard instead of a vet 5 minutes away. Any other vet would have out Grace down. Somehow Grace became a renenewed cat in the appointment and I saw what Dr Bouchard saw. I had another happy 14 months with Grace. I’m so very very grateful. I cannot say enough to thank her for helping me through one of the hardest things which is end of life of my beloved Grace. She walked us through every step and gave us time together. It’s always terribly sad to say goodbye but Dr Bouchard made it easier by her soft gentle manner. If you have a four legged friend this is the vet to go to. You’ll be so very happy you did. Thank you Dr Bouchard for everything you do that helps our four legged friends live a long happy good life with us. They are so very special and you always treat them that way🙏🏻

Dr. Bouchard is a wonderful compassionate vet. She treated our beloved cat, Smokey, with care and dignity. And when it was time to say godbye, she helped us with the difficult decision. She really went above and beyond what we ever expected. Thank you Dr. Bouchard and Joel for being there for all of us.

Dr Bouchard is professional and knowledgeable. We brought in our very sick hamster. She did a thorough check up and did not try to push any unnessary procedures/tests/medicine. She was very gentle with our tiny furry friend and we felt at ease with Humphrey in her care. She patiently answered all the questions my children and I had. Unfortunately, Humphrey passed a day later but we were prepared for that after the visit with Dr. Bouchard. It was tough for my family losing our first pet but felt comforted that Humphrey got the best medical care. Though I have not returned her call, Dr Bouchard’s follow up call was a surprise and shows how much she cares. This clinic is out of my area but I would definitely return just for Dr Bouchard.

Very patient and empathetic, Dr. Bouchard is fantastic and made our visit very welcoming.