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Bayview Mall Veterinary Clinic

Bayview Mall Veterinary Clinic

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1.0 1 review
3289 Bayview Ave, Toronto, Ontario, M2K 1G4, Canada
(416) 223-1750 bayviewmallvetclinic.com
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Sep 17, 2021

THEY CARE FOR MONEY, NOT YOUR PET!!!!!

Terrible service!!! If I can give 0 star, I will!! MONEY is the first consideration to them, not the pet!!! They use every method to rip you off. If you want to repeat the prescription and not do the check up again (which I just took my dog for them to check up 3 weeks ago), they made nonsense excuse to make you wait for a week for the medication; but if you spend more money and bring your pet in for another check up, they will provide the prescription right away. Never going back again even though I have using them for 20+ years!!! No moral in doing business!!! They charged expensive and still want more, but provide worst service especially the front desk. I called to ask for repeat prescription and they told me to wait for them to call back, no reply till the next day, I called again and they told me there is no record of my file. If you care for your pet, DON'T go to this clinic because they don't care of your loved one, they only care the MONEY!!!

Google Reviews

Refresh Reviews 4.3


Mar 30, 2018
Dr. Cheryl Burnett is amazing. My cat loves her too and easily cooperates with her. My cat is generally not cooperative even with me so it's nice to see the vet visit isn't too much a struggle. Really great clinic with wonderful reception staff too. Recently got my cats first dental cleaning and a few much needed extractions here too. All went really well!!

Mar 16, 2018
During our time with this clinic, the healthiest we've ever seen our kitten was before we brought her here. After "treating" our kitten to critical condition for about a week, they admitted that they did not have a plan for her treatment. They claimed that they are "just a humble hospital" and did not have the equipment to treat our cat. They charged us for 24 hour hospitalization, which really meant that one of their nurses took our cat home with them at night (how is this even allowed?). They told us they would provide us updates during her "hospitalization", which they did not. Unprofessional, to say the least. It was not until we called to inquire about her status that we learned that they still had not treated her because they were too "busy." Why did we pay you for this so-called "hospitalization" then? It's important to know the limits to your capabilities; if you can't treat an animal at your clinic then refer us to someone who can.

Jun 3, 2018
Dr. Tsang and the team at this clinic are truly amazing individuals with great knowledge who care about the animals they treat. We had a sick cat that we brought in to see Dr. Tsang. She was clinical, knowledgeable, and extremely caring in her approach. Dr. Tsang and the entire staff there treated our cat (who is a member of our family) as a member of their own family, and our cat received very good treatment while there. Thank you again to the whole clinic especially Dr. Tsang who helped us tremendously.

Mar 4, 2018
They really take care of your animals here and are very helpful. I usually get my cats nails trimmed here for under $20 and they are fast and careful. They do follow up with you about your animals and seem to really care which is great.

Jun 12, 2018
Went for physical w dr chung and she suggested my dog gets vaccinated. when I was halfway out of the plaza after appointment, she calls to tell me she "forgot to vaccinate" her. ??!@#@@@ Then my dog suddenly developed fatal hemolytic anemia within weeks, needing to be hospitalized into icu. Im not blaming her but the whole entire Interaction w her wasnt pleasant and felt she was very scattered. Otherwise why would you "forget" to do something?

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Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm
Wed:8 am - 7 pm
Thu:8 am - 7 pm
Fri:8 am - 7 pm
Sat:8:30 am - 2 pm Open Today

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