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Southtowns Animal Hospital

Southtowns Animal Hospital

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4.5 Google Review
154 Orchard Park Rd, West Seneca, New York, 14224, United States
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Apr 5, 2018
If I could I wouldn't even give them 1 star, unless they can make money off your animal, they won't see them. We have spent thousands of dollars between all our families animals. Few years ago my cat was very sick, older cat..called and asked if we could bring her in she may not have much time left. Wanna maybe get her to peace and not suffer anymore. U know it's hard to even think about these things. But we know our animals. They said u can't bring her in to be put to sleep, I said I want her to be seen but I will see how sick she is. They would not let me make appt. I took her to my sister in laws vet in derby, and he agreed she was suffering maybe a month or so she would be gone. I was able to hold her and say goodbye all I wanted was her not to suffer anymore.. Recently my mother in law who took her cat there, called her cat was having breathing problems. Crying saying i think she is dying. They would not see her.. Said go to emergency vet..just had her dog at vet spent almost a grand, and had to put her down she was suffering. Yes terrible, weeks apart..She was so heartbroken they would not help her, we put her in carrier , headed to orchard park vet, she never made it.😭happy she wasn't suffering anymore, she didn't suffer long. But all the money u spend, and they make it impossible to see u at your time of need. Every time unless u want tests done and spend money.. PEOPLE KNOW THEIR ANIMALS , THEY R OUR CHILDREN..WE TRUST U WITH THEM U NEED TO TRUST US.. WHEN WE CALL FOR HELP TO PUT OUR ELDER PETS TO REST. AND STOP PASSING IT TO ANOTHER VET. WHEN U WONT MAKE ANY MONEY OFF OUR ANIMAL. HEARTLESS.. WE WILL NO LONGER BRING ANY OF OUR BABIES TO U. THE END. MY ANIMALS DESERVE THE WHOLE PACKAGE...

May 27, 2018
Nice place, we've been going there for years. My only gripe is the one woman vet there is TOTALLY incompetent. Everyone else is good but she wanted to euthanize our cat when he was constipated! She mis-diagnosed it as something else and told us we were not allowed to leave with the cat, no argument allowed. She would either perform this $4,000 surgery or put the cat down that minute. When she went home the new vet took over, gave him a laxative, and we brought him home. That was like 4 years ago and he's fine. Always get a second opinion if you get stuck with her, Dr Winkle is great though.

Aug 3, 2018
Friendly staff, can now board your pets here if need be. My cat got crabby and bit Dr Kandefer one time though and I will forever be embarrassed about it since he's normally a good kitty. I guess animals don't like going to the Dr. either?

Mar 20, 2018
Bring my 10 yr old golden retriever here for acupuncture with Dr. Jacoby. She is so knowledgeable and friendly that we always have such a great experience. The only reason I didn't give 5 stars is that sometimes we get a room that's not very conducive for acupuncture, it's in a higher traffic area and loud. They have a great room close to the waiting room that's quieter and more cozy and better suited for acupuncture, but we are not always in that room for treatment.

Apr 22, 2018
Very good veterinarians. Kind caring staff. Clean waiting rooms and patient rooms. A++++

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Opening Hours

Mon:7:30 am - 8 pm
Tue:7:30 am - 8 pm
Wed:7:30 am - 8 pm
Thu:7:30 am - 8 pm
Fri:7:30 am - 8 pm
Sat:8 am - 1 pm

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