Many thanks to the wonderful team!
I called my regular vet during business hours on Friday as my dog had developed a huge lump right below her eye. I wanted her checked out that day as something was wrong and very out of the ordinary. My regular vet’s office staff refused to offer an appointment until Monday! We have been a client with them for 4 years.
This clinic, who did not know us and was very busy that Friday themselves, got me an appointment. They even called to tell me I could come in earlier when they had a cancellation. The vet we saw, Dr. Odile, was thorough and patient with my skittish dog. She took one look and scheduled surgery for Monday and gave us medications to get us through the weekend.
I was impressed at how thorough all the staff was on pick up and drop off on Monday. Both times I had a consultation in the room so I knew exactly what was going to happen, the costs, the follow up care and very detailed follow up directions.
Fantastic service all around by everyone I met at this clinic! I am upset that my vet wouldn’t make time for my dog in an emergency, but very happy I found this team. Keep up the great work!
