Molly and Max Veterinary Practice

Molly and Max quickly took care of my cat in emergency and saved him. Great follow up and warm welcome.

We have been bringing our mini schnauzer to Molly and max for a year now. There were some issues before such as charges were very expensive. Today we brought our dog for annual vaccination for leptospirosis and parvovirus.(he is 14 months). He is very healthy and went to vet in great shape. Right after vaccination was made, he started to vomit, gums turned to white, blood pressure was s down, and our vet wanted to keep him for an additional hour since it was immediate reaction to vaccination she made. So far all are understandable. We showed understanding and waited our dog to feel better. We were worried a lot but as she says can happen eventhough very rare case. After waiting about 90 min when we get the bill, it was 298.83 pounds. When I see the breakdown, I see 30 pounds for blood pressure checking, 83 pounds for fluid theraphy(all were caused by vaccinations that were made). I wonder how can you justify, 30 pounds charge for blood pressure, and 83 pounds charge for fluids while we expect some kind of feeling sorry and responsible charges from Molly and max. Dog got his vaccination at their clinic and all complications were occured over there in front of them. No one can justify over charging this much especially while having some proper responsibility causing all the problem. Again this was not first time we were overcharged, but under this very unpleasant circumstances, instead of showing some responsible manner after causing the issue, we were over charged. 30 pounds for blood pressure, 83 pounds for fluid theraphy... All caused by the vaccination Molly and max applied.what is the cost of blood pressure measurement for gods sake? Under tge same bill there is 53 pounds charge for annual exam and health assesment. So blood pressure does not go under health assesment? Total bill is 298 pounds as if we didnt get simple vaccination but had small surgery. It was our very last time at Molly abd max. I will share this experience with all friends who own pets to warn. Ps: Approximately half of the bill was refunded after our critics by saying company that produced vaccination accepted to refund some of the overpriced bill as a courtesy. Thus some credit goes to that producer. I would prefer to hear it was refunded by Molly and max though. Owner of Moly and max followed our complaints ( basically was defending every single critic one by one, like she did with all other complaints here. But still she responds still I need to mention to be fair for all.) Gorkem

Outstanding. Every member of staff from reception, to the nurses and vets have been wonderful. The vets are incredibly well informed and actually listen to you as an owner, they work with you and your knowledge of your pet to offer and find the best solution. I have always felt listened to, understood and have never felt rushed (even after asking 100 questions) after having been talked thoroughly through any medication/procedures. Molly and Max vets put your pets health and your happiness first. I could not recommend them enough!

Molly & Max remain to be an outstanding veterinary practise and we are especially grateful to Dr Rebecca for her continuous care & support. We could not recommend her more highly & are eternally thankful for her wonderful advice and reassurance. A truly gifted vet and someone we feel incredibly lucky to have had looking after our cat.

Clean and friendly, but...and it's a big but- could not diagnose a parasite and the common Corona virus which 90% of cats have after several visits all with different doctors. Asked for a fecal test ourselves after some £800. Gave the right treatment finally but when we asked for advice on how to feed the pills were told "it will be hard". Oh and did I mention neutering cost half of what Molly and Max charge. Have switched vets since.