Truly terrible experience. Our cat, Oliver, was brought in for an abscess on his paw and a vet named Gabi told us that he needed to be sedated for minor surgery. The cost was approximately £440. Oliver has been in many fights before and this was the first time we were told he needed surgery. Usually, he receives a course of antibiotics and (sometimes) painkillers. We hesitated and Gabi started to describe in vivid detail the possible deformities, suffering, and infections that Oliver will endure if we choose not to proceed. We declined the surgery and Gabi started negotiating the price. We insisted on just the course of antibiotics and painkillers as we decided to wait for the return of our regular vet (who was on holiday). After the shots, Gabi asked what flea treatment we used. We couldn't remember the brand but he assured us that it was the wrong one and that we should purchase the correct one from him. We ended up paying nearly double the price for the antibiotics and painkillers than we normally do. The entire experience left us feeling as if we were negotiating the price of a new car and that the health of Oliver was of no great concern. While Gabi was friendly, he gave us the impression of being an exuberant salesman rather than a professional vet. Needless to say, we will not be returning.
