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Don Valley Animal Hospital

Don Valley Animal Hospital

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4.7 Google Review
895 Lawrence Ave E, Toronto, Ontario, M3C 3L2, Canada
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Refresh Reviews 4.7


Mar 28, 2018
My experience at this clinic was honestly Terrible. I was referred to by a friend who attends here and decided to give them a try. I’m very particular on which vets to bring my dog into especially if it’s for a possible surgical procedure. Firstly, there was several miscommunications among staff members while booking. I was told they can squeeze my dog in for a dental scaling/polishing/ extraction procedure, so I made my way there on an already busy day and didn’t end up following through with the procedure because they were unprepared. Second, the process was very unprofessional. They answered all my questions at first so I thought wow this clinic really knows their stuff, however I was told incorrect information once I got to the office and was forced to pay a charge that was uncalled for and unfair. And when I addressed my concern, they handled it very poorly and unprofessionally. And what really struck me most, is when we asked the question why did you book us in the first place, If you guys were obviously not prepared to have us? I recall the vet trying to explain to us along the lines of that “we were desperate”. I work in an industry where customer experience should be top priority. This clinic may have the credentials to hospitalize and care for animals, but I believe positive customer experience should be effortless and I did not receive that here. However, there is a receptionist that was very sweet and understanding and we thanked her for that.

Jul 23, 2018
Excellent place for your pet's health care.

Mar 30, 2018
Great staff, super happy animals! They gets lots of pets

Oct 3, 2017
Simply the best vet clinic in town! I am a regular customer at Don Valley Animal Hospital and my cat always is very well looked after by the entire staff. Very friendly and professional.

Sep 14, 2017
Hands down, the best animal hospital we've been to. Knowledgeable, compassionate, and honest doctors and staff. We drive there all the way from Port Credit and it's totally worth it. Customers since 2001.

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Opening Hours

Mon:8 am - 7:30 pm
Tue:8 am - 7:30 pm
Wed:8 am - 6 pm
Thu:8 am - 7:30 pm
Fri:8 am - 7:30 pm
Sat:9 am - 2 pm

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