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Adirondack Park Pet Hospital

Adirondack Park Pet Hospital

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4.5 Google Review
25 Brandy Brook, Saranac Lake, New York, 12983, United States
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Aug 1, 2018
I have been taking my dogs Dr.Stevens for 9 years. Dr.Stevens and all of his staff always been friendly and helpful. Recently we found bumps on one of our dogs. Dr. Stevens found one of the spots was cancerous. He nicely explained what was expected and quoted what it would cost to remove it and the other costs that go with it. It was actually less than I thought it would. He could see we were worried and they were able to get him in could as they could. On the day of the surgery he explained what what we were able to expect. After we got home I received a call that they found a few othe spots on him when they did his exam and asked what I would like to do. Later on they called to let me they were done with the surgery and when we could pick him up. Upon the arrival to pick up our dog Dr. Stevens secretary explained everything to could happen with the stitches along with a print out with directions. I’m very happy that Dr. Stevens is vet for my fur babies. I wouldn’t trust any one but him with them.

Jun 1, 2018
I would not recommend the veterinary services of Dr. Stu Stevens to any person that feels affection for their pet. We were forced to make an appointment with the only vet with any availability the morning we made the difficult decision to put our beloved dog to rest. This just so happened to be with Dr. Stevens at the Adirondack Park Pet Hospital. We arrived to a small, dingy looking office and were told to bring Milo into a back room and put him on the exam table. My boyfriend requested that Milo be able to stay on the ground because he was having trouble laying comfortably in the table, and Dr. Stevens quickly cut him off and said that he would stay on the table or "there would be problems". Dr. Stevens then took this time as an opportunity to offer us a sales pitch, telling us that we were welcome to bring our other dog to him in the future (mind you, this is as he is shaving Milo's arm for the injection and we are getting ready to say goodbye to a member of our family). As Stevens briefly explains the process, my boyfriend asks the assistant who is holding Milo's head in her arms if he can be the one to hold him. Without allowing this woman to answer for herself, Stevens quickly cut in saying that she would continue to hold him or again, "there could be problems". After the procedure is over and Stevens hastily collected our payment, my boyfriend was left to carry Milo out to the car by himself. Since all of this happened we have spoken to two other people who immediately responded with disgust and horror at the mention of Dr. Stevens name. These adjectives may sound intense, but after hearing a story about one of these people bringing their seizing dog to Stevens and him refusing to perform any sort of action without cash in hand first, reaffirms my agreement with this person's use of the term "criminal" to describe the man. "No bedside manners" was the more polite term I heard to describe this man's work. I am typically not one to speak so harshly about another person, but I honestly do not think that any person should have to go through what we went through during such an amazingly difficult time as putting a pet down. If you recognize your pet as a member of your family and want compassionate veterinary services, do not go to Dr. Stevens. (We love the crew over at High Peaks Animal Hospital! They were kind and caring enough to call us after they heard about Milo just to say sorry and to tell us how much they all loved him. A few days later we got a card signed with personal messages from the staff. This is what compassionate care looks like)

May 29, 2018
Peppe Marcello gets a clean bill of health. . . Thanks for all you do Dr. Stevens snd your staff

Jul 8, 2017
We are in the area for vacation and called with concerns about our beloved Stella. (We had already seen Dr Stevens for a prior issue.) The office was ready to close up for the day, but stayed open until we got there. They were all so nice and after a quick exam Dr Stevens assured us it was fine to wait until we got home in a couple of days for more evaluation and intervention by our regular vet. To top it off, they didn't even change us. We so appreciate the attentiveness and care! Many thanks to Dr. Stevens and his staff!

Mar 6, 2018
Very happy with the service I received for my dog.

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