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24 Hr Animal Care Centre

24 Hr Animal Care Centre

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2.8 Google Review
1846 Victoria Ave E, Regina, Saskatchewan, S4N 7K3, Canada
(306) 761-1449 24hracc.ca
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Jul 27, 2018
This vet has lost our business. I agree with the multitude of other reviews saying that they are only out to make money. I took my dog in for his annual check up and it was fine, despite the fact that they always try to guilt you into buying overpriced products from them. Two weeks later when our travel plans changed and we needed to board our dog, I took him in to get a Bordatella vaccine. Imagine my surprise when they slapped me with the cost of ANOTHER annual checkup just to get a $20 shot! I would have understood a small fee for the vet’s time to administer the vaccine, but a $100 fee for an annual check up that had just been done 2 weeks ago?! That, ladies and gentlemen, is a money grab. When I mentioned to the receptionist that no one told me that would be charged, she gave me a weak, “sorry no one told you.” She also said that they do an annual exam every time you take a pet in. This is completely unnecessary— do humans get a physical every time they see their doctor or to get a vaccine? No, we don’t. And if it’s an “annual check up” then if you have done it yourselves in the past 12 months, then no client should have to pay for it again. I will never take my dog here again and will actively recommend others against using this vet.

Mar 24, 2018
We took our lady dog in because of an engorged nursing nipple. Our reception service was great, the ladies were warm and welcoming! The exam vet was really good, she even took the time to explain some things to my 8yr old boy, which was really great for him. The doctor was really great too. She was really direct, knowledgeable and kind. The way she handled Milli was exactly what I would expect for care. We were nervous going to a new place, but overall, very pleased and satisfied. 😊

Jun 26, 2018
I had taken my dog here several times, including when illness recently forced us to put him to sleep. The staff was always great. This wasn’t his main vet but my next animal will be going here for everything. Prices seem comparable to other city vets.

Apr 10, 2018
I was greeted in an unfriendly manner and told to make an appointment. But somehow they had a cancellation. The first she said was this dog is over weight. Yes he was but that was not the problem. He was throwing up repeatedly. He was treated which stopped the vomiting. But I would never return.

Jun 20, 2018
We called the clinic and brought in our dog for the very first time and initially the receptionist was very nice and answered our questions. We were seen by the vet who made recommendations of what we could do at home and said we were free to go! Upon leaving we were slammed with an $89.00 annual checkup fee, which we questioned. We were never at this clinic before and came because our original vet was all booked up! The receptionist told us to speak with management. Management came out and tried to explain that the fee is applied to ALL services, even though nothing was done to our dog! They threatened to call the police if we did not pay and said it would be considered a theft. We were also told we are no longer welcomed back! This is an HORRIBLE clinic! Receptionist and mangement are extremely rude. Would 100% never recommend this clinic to anybody! Staff is very unprofessional! Be warned, this clinic takes people’s money without doing anything!

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