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Lake Country Optometry

Name: Lake Country Optometry
Address: 49-9522 Main St, Lake Country, BC, V4V 2L9, CA
Telephone: (250) 766-4240
Price range: $$$

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4.6 Google Review

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49-9522 Main St, Lake Country, British Columbia, V4V 2L9, Canada

(250) 766-4240 www.lakecountryoptometry.ca/?utm_source=gmb

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Refresh Reviews 4.6

Angela Kerr

Jul 23, 2018

I have to say that I was extremely disappointed with my experience at Lake Country Optometry. I do admit that I was late for my appointment by 5-10mins. With the traffic coming from Kelowna into Lake Country and the construction I did not anticipate the longer driving time... However, my appointment was rushed through and Dr. Friessen completely dismissed all of my questions and concerns including getting my contact fitting. No family history was inquired about, my main concern for my visit was my vision with my contacts NOT glasses, and she lacked empathy or any real concern for my needs as a patient. I would have rather completely rescheduled my appointment rather than breaking it up into two separate fittings and getting charged extra for the services. I understood that my lateness could impact the appointment and I offered to reschedule over the phone but I was assured that we could "figure something out". I was thinking ok, that's very accommodatable, I didn't think they would only do HALF of the appointment.... It was a very poor first customer experience and I do hope that the clients who are actually treated here receive a much better experience than I did.

Jody Tahara

Jul 5, 2018

It was the best eye exam I had ever had.

Matt Attfield

Oct 23, 2017

Wow. Really sums it up for here. Janessa was outstanding, and her manager nothing but professional. Couldn't recommend these ladies more. Thank you guys so much. Customer service is King, and these guy know it best.

Dori Michaud

Nov 20, 2017

The staff here are very welcoming and friendly. DR. Tim Styles is amazing . I would highly recommend this business for all your eye wear needs as well.

Jack Peters

Jul 27, 2017

Emergency ...... lost the screw in my sun glasses on the 32°C day. This is a locally owned and operated business. Very friendly and accommodating. Thanks.

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