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Diamond Optical

Diamond Optical

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2.6 Google Review
275 Shawville Blvd SE, Calgary, Alberta, T2Y 3H9, Canada
(403) 254-4467 www.diamondoptical.com
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Google Reviews

Refresh Reviews 2.6


Sep 28, 2014
Terrible service. Perhaps Diamond Optical should take the care to educate their staff. I was told by Diamond Optical staff that I wouldn't be able to get any warranty on my Maui Jim sunglasses purchased at Diamond Optical in Chaparral. The lady was argumentative and rude, providing no help what so ever! I called Maui Jim, printed a quick form and within a week had my lenses replaced free of charge! Talk about excellent customer care! Thank you Maui Jim!!! Oh but then again……I guess it's hard for Diamond Optical to help with any warranty work with Maui Jim when they don't keep their accounts paid and have been cut off by Maui Jim. Time to get a someone who knows how to run a business Diamond Optical. You should be ashamed!

Sep 9, 2015
Don't Shop Here! Go to Lens Crafters & get your glasses in an hour!!! I have always bought my glasses at Lens Crafters, but we thought we'd try Diamond Optical, because we live in Chaparral and wanted to support a local business...we will never make that mistake again!! When we first ordered my son's glasses, it took over 2 weeks to get them! STRIKE ONE! After about 3 weeks, he broke them wrestling with his brother--as boys are wont to do--so we brought them back to Diamond Optical. Their policy on children's glasses is 1 free replacement, so we asked to have them replaced. They agreed and told us they would give us a call when they were in...three weeks went by with no call, so we returned to the store only to find out that they were never ordered! STRIKE TWO! So they re-ordered them and said they would be ready the day after Labour Day (about a week later). Well, they were closed the day after Labour Day and, guess what, the glasses still weren't ready the next day! STRIKE THREE, YOU'RE OUT!!!

Aug 8, 2015
Great people, very helpful, got my prescribed sunglasses within a week. Thanks girls.. Diamond Optical in Chaparral is the best!!!

Sep 24, 2016
You will get the worst customer service here... Go somewhere else. Save your time and money as they have respect for neither of your time nor of your money.

Mar 24, 2014

INDUSTRY BLOGS

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The Grain Game: How Grains Shape the Soul of Whiskey

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Opening Hours

Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:12 pm - 8 pm
Fri:9 am - 5 pm
Sat:10 am - 4 pm

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