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Optiks International

Optiks International

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3.5 Google Review
4307 130 Ave SE #88, Calgary, Alberta, T2Z 4Y4, Canada
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Refresh Reviews 3.5


May 1, 2019
Great service! I have a very high prescription, minus 12. Originally i picked 2 frames wider than my current frame. When the lens arrived with frames it looks so ugly due to the thickness. They notified me and I went to pick another 2 narrower frames, to reduce the thickness of the edges of the lens. The ladies helped me picking more suitable frames and I ordered another 2 pairs of frames. FREE OF CHARGE, even though the original lens were crafted and delivered. They showed great understanding and offered me the re-selection. I got the lens and frames yesterday, the lady at dispensing desk is patient and skillful. No complaint at all, just perfect all round. Now I'm wearing the new glasses happily.

May 3, 2019
My wife and I came in here for the first time because both of us needed glasses. We were so frustrated trying to pick the right ones until Melissa came to our rescue. She made us laugh and helped us dial in what we wanted. We bought three pairs with her, and left feeling exited for our new glasses. I would highly recommend going in and seeing Melissa to all my friends. Huge selection too.

Jan 21, 2019
I received excellent service from Optiks in McKenzie Towne. Kacy helped me out immensely and the service was amazing! I would recommend this location 100%

Jan 22, 2019
Love love love this place ! The staff is so amazing and helpful ! This very sweet, kind girl named Kacy helped me out, I had chosen a few I liked and she helped me make the final decisions , she even went into the back and selected some she thought would look great on me ! I have gotten SO SO many compliments on my glasses and I believe sent a ton of people in for the same ones ! Haha I love the large selection and the 2 for 1 deal !!!! Best place ever !!!

Mar 3, 2019
I am very dissapointed in this business. A week ago I was concerned at the looseness of the arms of my glasses, so I took them in to get adjusted. All was fine until a week to the date I brought them in, as the arm of my glasses completely fell off. I just had this arm replaced 10 months ago due to the same situation happening. When I went in the customer service rep had no empathy for my situation or cared to inquire about how the product they are selling is falling apart so easily. Simply told me I would have to pay for a new arm AGAIN (2nd time in 10 months) cause the glasses warranty was up a year ago, even though the arms were less than a year old. Did not offer to possibly explain my situation to the manufactur or see if there was anything they could do for me. So needless to say, they do not care that they sell frames that easily fall apart and do not care that customers have to keep shelling out money on something they already paid a premium value on. Hopefully will get my new arm and never bring business here again.

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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm Today
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:10 am - 6 pm

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